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Copthorne Hotel Palmerston North

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Copthorne Hotel Palmerston North

Copthorne Hotel Palmerston North

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
110 Fitzherbert Avenue, Palmerston North, 5301

Explore the area

  • Popular LocationTe Manawa9 min walk
  • Popular LocationNew Zealand Rugby Museum16 min walk
  • Popular LocationVictoria Esplanade16 min walk
  • AirportPalmerston North (PMR-Palmerston North Intl.)8 min drive

Choose dates to view prices

About this area

Palmerston North

In the city centre, Copthorne Hotel Palmerston North is in an area with good shopping. The area's natural beauty can be seen at Victoria Esplanade and Manawatu Gorge, while Te Manawa and New Zealand Rugby Museum are cultural highlights. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Visit our Palmerston North travel guideOpens in a new window
Map

What's nearby

  • The Square - 7 min walk
  • City Library - 8 min walk
  • Te Manawa - 9 min walk
  • New Zealand Rugby Museum - 16 min walk
  • Victoria Esplanade - 16 min walk

Restaurants

  • Jimmy Cooks Kiwi Kitchen — 1 min walk
  • Bar — 1 min walk
  • Thai House Restaurant - 3 min walk
  • Royal Garden Indian Restaurant - 5 min walk
  • Arranged Marriage - 6 min walk

Getting around

  • Palmerston North (PMR-Palmerston North Intl.) - 8 min drive

About this property

Copthorne Hotel Palmerston North

Family-friendly Palmerston North hotel in West End with free parking
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 89 rooms provide conveniences such as fridges and electric kettles, plus in-room free WiFi and LCD TVs with satellite channels. Room service, free tea bags/instant coffee and portable fans are among the other amenities available to guests.
Copthorne Hotel Palmerston North offers 89 forms of accommodation with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 11 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit
  • Free in-room WiFi has a 10-device limit

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: NZD 19-26 for adults and NZD 13-13 for children
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Hindi

Business services

  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

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Washer and dryer
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Business-friendly
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Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 11 and older
For more details, please contact the property using the information on the booking confirmation
All Standard Rooms are located directly outside of the the main building.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 19 and NZD 26 for adults, and NZD 13 and NZD 13 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 10-device limit; WiFi in public areas is also free and has a 10-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 376 out of 988 reviews
5 - Excellent 38%
Rating 4 - Good. 391 out of 988 reviews
4 - Good 40%
Rating 3 - Okay. 145 out of 988 reviews
3 - Okay 15%
Rating 2 - Poor. 50 out of 988 reviews
2 - Poor 5%
Rating 1 - Terrible. 26 out of 988 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Staff & service
We booked this hotel because it had a bar and restaurant no notification until we walked in the door to say it was closed due to COVID disappointing.We went to restaurants in town that were open and busy. Our room had a bad drainage smell probably because it hadn’t been used much but you would think they would fix it. The room itself was fine and receptionist was friendly.Probably the thing we liked best about it was they locked the gates at night so it was a nice safe parking area for the boat we were towing
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a handy location.
Stayed 2 nights in Sep 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t have been more helpful love the bed and the shower
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PNBHS ball
Warm and cosy room, nice clean bathroom with large shower and good water pressure. Comfortable bed with firm pillows. Has bar and restaurant on ground floor.
Stayed 1 night in Aug 2021