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"Room was not cleaned room was so hot even with ac on and window open and breakfast was so dry and coffee was burnt "

"This was my 3rd time staying here for a concert in worcester. Its walking distance to thr paladium and the DCU center, plenty of places to eat and always clean and well kept. The staff is always friendly as well"

"Clean rooms, Foods are very expensive breakfast $24 and $13 for kids. $20 for parking/night. Also, My family felt the water park areas were too cold. However, we loved the activities for kids like meet the wolf, dance party and story time."

"Clean, comfortable with great location "

"Property look and feel was new and very clean. "

"My only negative for this property is that the room I was in had very thin walls and I could hear the neighboring room very well. Besides that it was excellent."

"The Hotel very clean the woman greeted us very professionally and was so kind, the breakfast was amazing there was a great selection, and the oatmeal was delicious. I enjoyed staying at the Best Western Thank you. Parking was great. Highly recommend the Best Western!! "

"Very pleasant stay. Would definitely stay here again. "

"Rooms were dated and carpet stained and a bit dirty. Staff very passive, not super friendly and when asked about Uber eats, replied not sure something left on table with no one around. Dismissive. "