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"Clean room and only saw the front desk staff who was willing to accommodate our needs. It was business-friendly! "

"We were not happy with the overall experience. Checking-in late in the evening, the registration staff was not very helpful and somehow assigned the room to the worst corner of the property. A/C and heating were working well. The room was quite clean, but the room service was not. We had to ask for it."

"Food in general lacks of fresh fruit and veggies. At lunchtime only have a ceasar salad as an option. In the evening, the buffet has a couple of salads, they were ok. The look and feel of the place is like Las Vegas for kids,in the main building. My room for 6 was very comfortable and clean "

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"The rooms need to be checked,the smoke alarm was covered with plastic,I didn’t notice until I left in the morning but I told the front desk"

"Everyrhing meet out needs. Nice and Kind staff"

"Even though we were booked for two nights, the room was not supplied with any additional towels or offered during check in. Kids were running up and down the hallway most of the evening as well as riding the elevator to each floor. Management did not intervene nor did the parents who were taking up the entire downstairs common area with their party. Plenty of booze and late nights loud convo as the children ran wild. The TV was outdated, only cable and the bathroom in our room was clearly not cleaned very well prior to our stay. It was a below average experience for my first time in the area. While the surrounding shopping center/dining options were a plus, I would advise booking somewhere else and paying the difference. "

"The staff were awesome as they were all friendly, professional and helpful! The location is perfect as the highway and the city was minutes away! The room was immaculate and comfortable! "

"Fire alarm went off at 2:00 am. Staff didn't provide any instruction or input to the situation. After the fire department arrived, the alarm was shut off . We were told that it was problem in the mechanical room. Hotel did absolutely nothing to compensate for the situation. Having an important meeting the next day and being awaken in the middle of the night made the next day challenging. I would have thought the hotel would have comp'd breakfast or something. My takeaway is the customer experience doesn't matter as long as you pay the bill. "