West River Hotels, New Haven

"Ok place with EXCELLENT STAFF!!!"

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"I did not know they provide breakfast. I thought the food corner was the market to sell food only."

"I will say this review is skewed because I had a terrible experience with Jason at the front desk. Based on the experience of his rudeness and lack of professionalism, I will never go back. The outside can be improved, there were glass bottles standing up in the parking lot in spaces and just overall not kept. As you walk in the swinging door is broken and the lobby is small. We stayed on the second floor and there were no elevators. The room itself smelled clean and the bed was soft. However, the sheets were stained, the shower curtain was dirty, no toiletries were provided, and it was difficult to get the room with the fridge and microwave we paid extra for. Overall, I would never stay here again. "

" The staff was amazing and the views from our beautiful sweet was even better .10/10 highly recommend staying here"

"Nice place to stay"

"Nice clean comfy room in a great location. Close to everything! "

"This is an acceptable place to stay if you affordability is your main concern. The staff are friendly which is nice."

"Excellent service !! "