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Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

2.5 star property
Hotel with free breakfast, near Rapids Water Park

Choose dates to view prices

Holiday Inn Express & Suites West Palm Beach Metrocentre offers a comfortable base with a complimentary breakfast buffet, outdoor pool, and 24-hour fitness center. Guests consistently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$244
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Down duvet
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Down duvet
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Down duvet
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communications, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
Down duvet
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, pillow-top beds, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Down duvet
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Down duvet
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Down duvet
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
Down duvet
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
Down duvet
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
2485 Metrocentre Blvd, West Palm Beach, FL, 33407

What's nearby

  • Tanger Outlets Palm Beach - 3 min drive - 4.7 km
  • Rapids Water Park - 4 min drive - 3.0 km
  • CACTI Park of the Palm Beaches - 4 min drive - 2.3 km
  • Port of Palm Beach - 8 min drive - 6.2 km
  • Clematis Street - 9 min drive - 8.3 km

Getting around

  • West Palm Beach Station - 10 min drive
  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 12 min drive

Restaurants

  • ‪RaceTrac - ‬3 min walk
  • ‪IHOP - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Cracker Barrel - ‬6 min walk

About this property

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Hotel near Port of Palm Beach
Consider a stay at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG and take advantage of a free breakfast buffet, laundry facilities and a 24-hour gym. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • A lift, 1 meeting room and a vending machine
  • Multilingual staff, free newspapers and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 70 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and desk chairs.
Extra amenities include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Metrocentre
Holiday Inn Express Metrocentre Hotel
Holiday Inn Express Metrocentre Hotel West Palm Beach
Holiday Inn Express Metrocentre West Palm Beach
Holiday Inn Express West Palm Beach
Holiday Inn Express West Palm Beach Metrocentre
West Palm Beach Holiday Inn Express
West Palm Beach Metrocentre
Holiday Inn Express West Palm Beach Metrocentre Hotel
Holiday Inn Express Hotel And Suites Metrocentre
Holiday Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre by IHG

Frequently asked questions

Does Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

As of 12 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG on 30 Nov 2025 start from NZ$244.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG located?

Located in Villages of Palm Beach Lakes, this hotel is within 2 miles (3 km) of Rapids Water Park, CACTI Park of the Palm Beaches and Palm Beach Kennel Club. Kindred Hospital The Palm Beaches and Palm Beach Maritime Museum are also within 3 miles (5 km).

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Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 241 out of 587 reviews
Rating 8 - Good. 184 out of 587 reviews
Rating 6 - Okay. 78 out of 587 reviews
Rating 4 - Poor. 43 out of 587 reviews
Rating 2 - Terrible. 41 out of 587 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

POLLY

Liked: Cleanliness, amenities
Everything was great !
Stayed 1 night in May 2025

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place with a great staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel
Stayed 1 night in May 2024

10/10 Excellent

Basha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our staycation it was quiet and the activities we did was a short drive from where we stayed
Stayed 2 nights in Oct 2023

10/10 Excellent

Jackielyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt
Stayed 4 nights in Apr 2025

10/10 Excellent

Silvino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for the money!!!

Wonderful staff and management who took care of me when I needed to stay 2 more days. Rooms are very nice and cleaned daily! Staying again at the end of the month when I finally move down.
Stayed 5 nights in Feb 2024

10/10 Excellent

ADALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
New property, modern rooms, surprising good breakfast. Highly recommend
Stayed 1 night in Nov 2023

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people. Breakfast was good.
Stayed 1 night in Jan 2024

8/10 Good

Keith

Liked: Amenities
Staff was super friendly from check in to breakfast and check out. The building could use a little air circulation improvement but it was a pleasant one night stay. Thank you for the hospitality!
Stayed 1 night in Jan 2024

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and courteous
Stayed 1 night in Mar 2023

10/10 Excellent

Gisela Marlen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff , they are really incredible
Stayed 1 night in Jun 2023

10/10 Excellent

Claudia

Liked: Amenities, property conditions & facilities
The building is update it looks clean and nice
Stayed 2 nights in May 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, helping in anyway that they could, and the breakfast servings were more than adequate and very diverse. We love the fact that the hotel was very clean and orderly, as well as the fact that there weren’t any dogs or cats being boarded at the hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Agnola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been a great experience so far.
Stayed 1 night in Nov 2022

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transportation to the airport
Stayed 2 nights in Dec 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2023

10/10 Excellent

Zadiel

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 1 night in Apr 2023

2/10 Terrible

Alexis

Disliked: Property conditions & facilities
The lock on the door was broken
Stayed 1 night in May 2024

4/10 Poor

Hunter

Liked: Cleanliness, room comfort
Coffee maker in the room was broken. Gym was pretty embarrassing
Stayed 1 night in Dec 2023

4/10 Poor

Michele

Liked: Room comfort

One and done

Our stay was for just one night but overall the place felt old and worn. Room overall was clean but bathroom was dimly lit, the shower dripped, the toilet didn’t flush properly, the shower liner had moldy spots, and the floor felt a bit sticky. If the room were $99-$120 a night this is what I would expect but for $300 I expect more. While the young lady at the front desk was nice she was so quiet neither my son or I could hear her. One positive, the warm cinnamon roll I ate at breakfast was delicious!!
Stayed 1 night in Mar 2023

4/10 Poor

Joseph

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Expensive for a room that smelled like mold mildew

Stay was disappointing. Despite the room being as clean as it could be, and the room was also cleaned during our 2nd day stay, the smell was terrible. The room smelled musty, moldy. I had a hard time breathing and was sneezing the entire time i stayed in room. I ordered door dash to eat in but even that was hard to do as the smell while eating made the food taste less desirable.
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Clean room, but less-than-great experience

The room looked like it had been cleaned thoroughly, but the whole place gave off an older, in-need-of-an-overhaul vibe. The lobby and the hallway on the 2nd floor smelled especially musty, and they hallway was noticably warmer than the room. Also, the shower head was detached from the wall in the bathroom and the water pressure was very low. Even though I used my credit card to book the room through Hotels.com as "pay on site" with no issue, the front desk called me day-of saying they couldn't run my card successfully for the hold. I had to give them another credit card over the phone (which made me very uncomfortable), or else the reservation would've been cancelled at 6pm; telling them I would be checking in late wasn't enough. The whole thing seemed fishy to me, but I didn't have time to go searching around for another reservation. Multiple signs in the parking lot ("Park at your own risk...hotel is not responsible for loss or damage..." etc) made me feel very uneasy about the neighborhood.
Stayed 1 night in Mar 2024

10/10 Excellent

Kailina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a weekend trip. The room was clean and well stocked. Really enjoyed the tea in the lobby. The pool was open late which was nice after a long day. Overall was a relaxing place to stay while in West Palm.
Stayed 3 nights in Sep 2025