Business Hotels & Resorts in West Knoxville from NZ$140

"Breakfast was a little salty, and you have to pay about $8 for it, but it got the job done, and there was free coffee. The staff was wonderful, check-in was at 3pm and checkout was at 12pm. It was a great experience. "

"Very nice and clean property. Room was updated. The location is difficult to navigate because it’s on a very busy (all day in both directions) 4 lane divided road with no traffic lights at any of the multiple intersections for at least 2 miles. U-turns are impossible. Parking is plentiful, the staff was very pleasant, the breakfast was average. Overall, still a pleasant stay for a work trip. "

"Nice place overall.. would stay again if necessary "

"Very nice staff. Great drinks at bar. Room was clean and comfortable "

"The pool area was dirty and very run down. The online pictures did not represent the buildings current condition. Also, there was an old pizza crust on the floor in our room when we arrived."

"Friendy staff"

"Conveniently located. Parking was easy to access. Staff was great! "

"Lobby area was nice enough, but hallways and other common areas were aged. Room was clean and comfortable as far as air conditioning, but severely outdated and needed a facelift, really the whole place aside from the lobby area does. Tub was cracked, sink was cracked, armchair in the room was worn. Shower barely had enough water pressure to make it out of the showerhead. Bathtub fixtures looked like they hadn't been changed out since the 90s. TV Remote had the batteries taped in and had to be slapped to work. Linens were clean and fresh, bed was comfortable, staff was friendly. Breakfast options were decent. Refrigerator and microwave in the room."

"When we first came in the lobby smelled nice and even though it was outdated it looked very well maintained and welcoming. While going to our room there was stains on the floor throughout the hallways and the elevator was very dirty. We got to our room and immediately you could smell the mildew like the carpet was wet but it wasn’t wet tot the touch. Then we discovered trash and debris in the bedside table in under the sink in the bathroom. The shower leaked constantly creating a very annoying sound for the duration of our stay, the tub would back up with water and had so many stains in it. When we opened the closet door there were patches and stubs on the wall and a huge while that was cut out exposing pipes l, the ironing board was so dirty and stained up we refused to use it. The beside lamp didn’t work and the person on the other side of our conjoined room kept turning the handle and trying to open the door which was unsettling! We had no towels when we got there, no body wash and the shampoo was broken off the wall and just sitting in the tub. They offered continental breakfast but they way everything else looked, I was terrified to eat there. We brought these issues to the front desk and she portrayed to have an attitude because we had issues with the quality of the establishment. She did offer to change rooms but said that they wouldn’t be much different. We asked for a discount and she said that she couldn’t give any further discount because we booked through Expedia "