West End Hotels, Billings

"Well both hot tubs were broke. You have to pay $5 per child for the slide. There was no breakfast meat of any kind, nor any sausage in the biscuits an gravel, the scrambled eggs were in a pool of water in the pan. We rented a queen suite wi a couch , however when we pulled the bed out of it to use the matress had several blood stains. Would not recommend."

"Very good breakfast, save parking, good property. "

"Clean rooms. Had only a shower and bathroom was small and tight. Beds were very firm. "

"Hotel is nice with great amenities. Good breakfast, fun pool. Our room had a dirty bandaid stuck to the floor and there is no exhaust fan in the bathrooms. Also soundproofing isn’t great, you can hear neighbors and people in the hallway clear as day. "

"Very nice home. Well equipped and very clean. Would highly recommend!"

"The room was okay on the overall appearance. I had requested a non smoking room, but ended up being put in a smoking room. In the morning the toilet wouldn’t flush properly. Not impressed at all. "

"At one time this was an excellent hotel but has not seen updates for years. Sad to see"

"I wasn’t informed when I made the reservation it was 125.00 for our dogs to stay. Staff was super rude when we checked in "

"Our room and the hallway had a strong, unpleasant odor. The property is very outdated and clearly hasn’t been updated in quite some time. The bathroom door handle didn’t line up properly, making it difficult to close. The heating unit rattled loudly every time it turned on, and the bed frame was flimsy tin around the mattress and noisy, rattled with any movement. Overall, it was hard to get a quiet, restful night’s sleep due to the constant noise and condition of the room."