Suite, 1 Bedroom, Balcony (Ritz-Carlton, Club Lounge Access)
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Reviews of The Ritz-Carlton, Washington, D.C.

5 out of 5
The Ritz-Carlton, Washington, D.C.
1150 22nd St Nw, Washington, DC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 571 out of 763 reviews" "
Rating 8 - Good. 125 out of 763 reviews" "
Rating 6 - Okay. 41 out of 763 reviews" "
Rating 4 - Poor. 18 out of 763 reviews" "
Rating 2 - Terrible. 8 out of 763 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pichetratanak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very accomodating and respectful.
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in May 2024

10/10 Excellent

Simone, Dacula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I truly loved everything about this hotel!!! Thank you for making my stay so memorable.
Stayed 2 nights in May 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Guerdine

Travelled with family
The overall service was incredible, from the check in through checking out the moments were injouable
Stayed 2 nights in May 2024

6/10 Okay

Leila

Stayed 1 night in May 2024

10/10 Excellent

dana

Stayed 1 night in Apr 2024

10/10 Excellent

Iris, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz Carlton is fantastic! Wonderful front desk staff (David is number 1). Room service was timely and the food was excellent. Make sure you stay here when in DC!
Stayed 1 night in Apr 2024

10/10 Excellent

KENNETH

Travelled with partner
Just great
Stayed 4 nights in Mar 2024

10/10 Excellent

TED, West Chester

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz Carlton always does a great job with cleanliness, service, and dining!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kedar

Stayed 3 nights in Mar 2024

10/10 Excellent

Caterine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

fabio

Stayed 4 nights in Mar 2024

10/10 Excellent

Kambiz

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2024
Response from Bradley Cance, General Manager on 28 Mar 2024
Dear Kambiz,Thank you very much for choosing The Ritz-Carlton, Washington, D.C. we are thrilled to hear that you had a great experience.Thank you,

10/10 Excellent

jessaca

Stayed 3 nights in Mar 2024

10/10 Excellent

CHRISTOPHER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alright so as for my stay, everything went perfect, well Just a heads up if you are visiting from out of town, please do not get a rental. You will be better off taking a uber/lyft to your destination far away. Driving in and out of here is a nightmare, and I wouldn’t wish it on anyone. Everything from casual bars and restaurants to upscale places are within a 10 minute walking distance, there are some places I reviewed in DC that are included. Plus, you can avoid wasting the 40-60 dollars daily parking as well. almost but I still gave it 5 stars. I came for my birthday and while alot of people expect perfect service from the Ritz because of its reputation, and price, I have learned from prior stays with this Hotel in other locations, execution is key. My host Kenneth, and Zele were very welcoming, pleasant and courteous. Whenever an issue arose, they apologized and offered solutions which I encountered my first night. I went out with my friends to do some pre-birthday celebration and came back with leftovers worth 200.00. When I came back to my room the fridge that was in there was the honor bar already stocked with wine beverages which if I removed would be charged to me. I needed the space for my food and even if I temporarily removed the items, my stuff still wouldn’t fit. I was too drunk to go back downstairs so it was just wasted food. I brought this to Zele, and Kenneth attention and they apologized and advised I can bring any leftovers to the front desk for them to
Stayed 7 nights in Mar 2024
Response from Bradley Cance, General Manager on 28 Mar 2024
Dear Christopher,Thank you very much for choosing The Ritz-Carlton, Washington, D.C. for your special occasion and your honest feedback. We are happy to hear that you had a great stay. We look forward to welcoming you back soon,Thank you,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Mar 2024
Response from Bradley Cance, General Manager on 28 Mar 2024
Dear Mark,Thank you very much for staying with us. We look forward to welcoming you back to The Ritz-Carlton, Washington, D.C.

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bradley Cance, General Manager on 28 Mar 2024
Dear Sophia,Thank you very much for staying with us. We look forward to welcoming you back to The Ritz-Carlton, Washington, D.C.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Bradley Cance, General Manager on 28 Mar 2024
Dear Deborah,On behalf of our Ladies and Gentlemen I would like to thank you for choosing The Ritz-Carlton, Washington, D.C.Thank you,

10/10 Excellent

Patrick, Midlothian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and amenities
Stayed 1 night in Feb 2024
Response from Bradley Cance, General Manager on 28 Mar 2024
Dear Patrick,Thank you very much for choosing The Ritz-Carlton, Washington, D.C. we are thrilled to hear you had a memorable stay.We look forward to welcoming you back.Thank you,

10/10 Excellent

Trechell

Stayed 3 nights in Feb 2024
Response from Bradley Cance, General Manager on 28 Mar 2024
Dear Techell,Thank you very much for staying with us and your review. we are happy to hear that you enjoyed your stay with us.Thank you,

10/10 Excellent

Timika, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I reserved for my Mom wasn't ready when we checked in. She had to wait over 20 minutes and when her room was finally ready the heat in her room broke down. She had to spend the night in a different room. Eventually, My Mom was placed in a nice room with working heat. Once Mom was settled we had a wonderful and relaxing New Year's weekend.
Stayed 3 nights in Dec 2023
Response from Thank you, Bradley Cance, General Manager on 4 Jan 2024
Dear Timika,Thank you very much for choosing The Ritz-Carlton, Washington, D.C. for your New Year's weekend and for your honest feedback. We apologize for the inconvenience with heat, and we are happy to hear that you had a memorable stay after your Mom's room was replaced. We hope to welcome you back soon.

10/10 Excellent

cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like very much the comfort and the location of the hotel
Stayed 5 nights in Dec 2023

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023
Response from Bradley Cance, General Manager on 26 Dec 2023
Dear Stephanie,Thank you very much for your review. We are thrilled to learn that you had a memorable stay.Thank you,

10/10 Excellent

Lazar

Stayed 2 nights in Nov 2023
Response from Gradley Cance, General Manager on 8 Dec 2023
Dear Lazar,Thank you very much for your review. we are thrilled that you had a memorable stay.

10/10 Excellent

Julianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The staff was attentive to our needs.
Stayed 1 night in Dec 2023
Response from Bradley Cance, General Manager on 8 Dec 2023
Dear Julianna,Thank you very much for choosing The Ritz-Carlton, Washington, D.C. and your kind words. We look forward to welcoming you back in the near future.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Bradley Cance, General Manager on 26 Dec 2023
Dear Kathleen,On behalf of our ladies and gentlemen I would like to thank you for staying at The Ritz-Carlton, Washington, D.C. We hope to welcome you back soon.Thank you,

8/10 Good

Ghassan

Travelled with partner
Liked: Cleanliness, staff & service
A bit old, room's furniture needs upgrading
Stayed 8 nights in Sep 2023
Response from Bradley Cance, General Manager on 10 Nov 2023
Dear Ghassan,Thank you very much for staying with us and your honest review. We shared your feedback with our Executive Committee. We look forward to welcoming you back at The Ritz-Carlton, Washington, D.C.Thank you,

2/10 Terrible

Amy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Bradley Cance, General Managr on 10 Nov 2023
Dear Ana,Thank you very much for your review. We would love to connect with you and hear your feedback.Thank you,

10/10 Excellent

Thema, PHILADELPHIA

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stay at this property at least once a year for a conference and I’ve always been more than happy with my stay.
Stayed 1 night in Sep 2023
Response from Bradley Cance, General Manager on 13 Nov 2023
Dear Thema,Thank you so much for your review and loyalty. We are so happy to hear that you had a pleasant stay. We look forward to creating more memories together.

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first time staying at this property and it was a wonderful experience. The staff was extremely attentive and friendly. The physical property was elegant and refined. We will absolutely stay here again.
Stayed 1 night in Sep 2023
Response from Bradley Cance, General Manager on 10 Nov 2023
Dear Benjamin,We are thrilled to hear that you had a memorable stay. Our ladies and gentlemen look forward to welcoming you back at The Ritz-Carlton, Washington, D.C. Thank you,

10/10 Excellent

Lakshmipathy

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Sowmya

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Stayed 4 nights in Aug 2023

10/10 Excellent

Rogers

Stayed 2 nights in Aug 2023

6/10 Okay

Harvey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

tsz

Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Could do better!. Not rhe best ritz i have been. This ritz will rate 3 stars out of all the ritz i have been. Not grand enough
Stayed 1 night in May 2023

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The customer services was off the charts!
Stayed 1 night in May 2023

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

2/10 Terrible

mohammed

Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
We enjoyed our short stay/1 night at tithe Ritz Carlton on 22nd Street. The front desk team was awesome and so accommodating to my request that I had prior and during my stay. The concierge staff was nice as well and very helpful. The hotel was clean and I loved the 5:30pm cookies that was available for the guest in the lobby. They were delicious. The restaurant food was decent, I paid $11.00 for 2 chocolate chip cookies that weren’tthat great and hard. Otherwise, it was okay. My only negative would be that they charge $75 to use the microwave. I went to dinner in town and brought back food and sis not feel like paying more than the cost of my dinner just to heat it up. I think they should have an available microwave for guest to use especially with how much you pay per night for the rooms. Other than that I’d stay there again as it is close to everything and only 16 minutes from Ronald Reagan International airport:)
Stayed 1 night in May 2023

8/10 Good

Amy

Liked: Cleanliness
Stayed 1 night in Mar 2023

2/10 Terrible

Tierra

Stayed 1 night in Mar 2023

6/10 Okay

Tianxiang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really like the hotel property, it is clean and luxurious. The morning coffee and newspaper service is really considerate. The location is convenient with a lot of dining options and close to most of Washington's landmarks. However, my room wasn't ready at normal check-in time. I have stayed in many hotels and this was the first time the room wasn't ready upon arrival. My wife and I had to wait almost an hour for the room to be ready. Although Nick was super polite and offered us $60 breakfast credit, it still left a very unpleasant experience with us. The other thing is, I called the hotel a day before arrival to confirm EV charging, I was told that there were two charging stations in the hotel. After I arrived, valet parking said no charging station for hotel guests (charging station only for residence, but I clearly said I would stay in the hotel to Front Desk). As a result, I had to drive 2km to George Town for fast charging. Not sure why the front desk and valet are not on the same page with this. In terms of the gym, not sure why hotel customers have to pay $15/per person per day, first time this happened to me after many hotel stays. Taking my stay at St Regis Manhattan for example, the EV charging is available even not within their own garage, hotel room is ready even we arrived 2 hour earlier. Overall, the hotel itself is very nice, but there are just too many details that need to be improved for a reputable brand.
Stayed 2 nights in Feb 2023
Response from Erin Hulbert, Assistant Rooms Executive on 15 Mar 2023
Dear Tianxiang,Thank you for your feedback in regard to your stay with us. I have shared your feedback with our hotel leadership team to ensure we are always striving to improve our guest experience.I hope we have the opportunity to host you again in the future should your travels bring you back to Washington DC.Warm Regards,

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Polite concierge, good check in, bottle of water in room.
Stayed 1 night in Dec 2022
Response from Bradley Cance, General Manager on 10 Nov 2023
Dear Ana,Dear Ana,On behalf of our Ladies and Gentlemen I would like to thank you for choosing The Ritz-Carlton, Washington, D.C. We look forward to welcoming you back soon.Thank you

8/10 Good

Barbara, Upper Marlboro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the property overall! I thought the shower was a little tight considering how much the room costs! The room was small. The young lady who checked me in didn’t share the procedure of the bellman - when my luggage would be brought up to my room. I was late arriving at my engagement because I was told that I needed to let the front desk know when I returned.
Stayed 1 night in Dec 2022
Response from Bradley N. Cance, General Manager on 5 Dec 2022
Dear Barbara,On behalf of all our ladies and gentlemen we would like to thank you for choosing The Ritz-Carlton, Washington. D.C. We have shared your feedback with our Front Desk. Congratulations on your engagement and we hope to see you soon!

6/10 Okay

William

Liked: Cleanliness
Good location, nice hotel, very very helpful staff. Food options were lacking to say the least. I was given a less than ideal room-- I think Expedia rooms are not the best rooms.
Response from Bradley N. Cance, General Manager on 5 Dec 2022
Dear William,Thank you very much for choosing The Ritz-Carlton, Washington, D.C. and your feedback. We take all comments seriously and have shared your feedback with Executive committee. We hope to welcome you back.Thank you