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Reviews of Safestay Warsaw Old Town

2 out of 5
Safestay Warsaw Old Town
55, Krakowskie Przedmiescie, Warsaw

Reviews

9.4

Exceptional

Rating 10 - Excellent. 162 out of 230 reviews" "
Rating 8 - Good. 54 out of 230 reviews" "
Rating 6 - Okay. 11 out of 230 reviews" "
Rating 4 - Poor. 0 out of 230 reviews" "
Rating 2 - Terrible. 3 out of 230 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nenad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Tom, General Manager on 27 May 2024
Dear Nenad,Thank you for taking the time to leave us a perfect 5 out of 5 rating on Expedia. We are thrilled to hear that you had such a positive experience at Safestay Warsaw Old Town.Your feedback is greatly appreciated, and it motivates our team to continue delivering excellent service and hospitality. If there is anything specific you enjoyed or any suggestions you have for us, we would love to hear more.We look forward to welcoming you back in the future. Should you need any assistance or have any questions, please feel free to reach out to us.Best regards,

8/10 Good

Weronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good płace to stay
It was a good stay. Toilets could be cleaner but I just stayed over night. It was really good and the stuff is really nice and helpful!
Stayed 1 night in Apr 2022
Response from Karol on 16 Apr 2022
Hi Weronika, we are glad you enjoyed your stay. We hope that we'll meet You again. ;) Have a nice day,

8/10 Good

Nataliia

Stayed 6 nights in Mar 2022
Response from Karol on 16 Apr 2022
Dear Natalia, thank you very much for your review. Hope to see you again. ;)

10/10 Excellent

Tymmi

Stayed 1 night in Mar 2022
Response from Tom General Manager on 8 Jan 2024
Hello Tymmi,Thank you for the excellent 5 out of 5 rating on Orbitz! We appreciate your positive feedback. If there's anything specific you'd like to share about your experience at Safestay Warsaw Old Town or if you have any suggestions, feel free to let us know. We look forward to welcoming you back on your next visit!Best regards,

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Karol on 16 Apr 2022
Dear Maryna, thank you for high score. Have a nice day ;)

10/10 Excellent

Wilfrid Jules

Liked: Staff & service, property conditions & facilities
Honest opinion
Friendly and informative réception staff and clean rooms, just could have had wider beds and longer curtains to block out the sounds. I'll be staying there again, just could use slight improvements for the sound. Note: great location too
Stayed 2 nights in Mar 2022
Response from Tom from Reception on 13 Mar 2022
Dear Wilfrid, Thank you so much for leaving your review. We are happy to hear that you found everything to be good and that you will want to stay with us in the future again :)

10/10 Excellent

Joshua

Stayed 1 night in Feb 2022
Response from Tom on 27 Feb 2022
Thank you for your review. We are happy that you enjoyed your stay with us and hope that in the future you will stay with us again.

6/10 Okay

Moshe

Liked: Staff & service
It was okay but the kitchen is located upstairs and its super noise can't even sit and enjoy the food quietly
Stayed 7 nights in Sep 2021
Response from Head of reception on 5 Jan 2022
Good evening, Thank you for sharing your opinion with us. We are happy that overall your stay with us was fine. We apologise for the noise, sometimes we cannot control each floor - in case of any issues that ocurr during guest's stay - they can always be reported to the reception. However, we still hope that we can host you again in the near future :).

8/10 Good

Karl

Stayed 3 nights in Dec 2021
Response from Tom General Manager on 8 Jan 2024
Hello Karl,Thank you for your feedback and the 4 out of 5 rating on Expedia! We appreciate you taking the time to share your thoughts about your stay at Safestay Warsaw Old Town. If there are any specific areas where we can improve or if you have any suggestions, please feel free to let us know. We value your input and hope to welcome you back for an even better experience in the future!Best regards,

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Maja on 3 Nov 2021
Thank you for a 10 out of 10 opinion :). We are happy that you enjoyed your stay.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and willing to help.We would definatley stay again.
Stayed 1 night in Sep 2021
Response from Maja on 19 Oct 2021
Thank you so much for your opinion. We are more than glad to host you once again! The staff is always there to help you with whatever you need :). Have a nice day, Reception

10/10 Excellent

Madinakhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Maja on 19 Oct 2021
Thank you for such a high rating. We are glad that you liked our place and we would be more than happy to host you again. Best regards, Reception

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of the interior, soundproof walls, friendly and helpful staff, location.
Stayed 1 night in Sep 2021
Response from Mateusz Safestay on 14 Sept 2021
Thank you for the kind words Monika,we really appreciate it when our guests leave our hostel satisfied. We are happy to hear that you found everything satisfactory and we hope to see you the next time you decide to visit Warsaw. All the best, Mateusz Safestay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

MichaelK, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too easy to travel from the street to the 4th Floor Pub. Need to lock the Pub door to prevent strangers from entering facility. Bartenders need to be better trained as Bar was disorganized. Happy Hour pricing was okay. Kitchen facilities need a Fine Policy as too many people just dumping garbage and utensils without cleaning them.
Stayed 3 nights in Feb 2020
Response from Receptionist on 7 May 2020
Dear Michael, thank You for Your feedback! We are doing our best to ensure the best experience for our guests. You are welcome back to Safestay Warsaw! Kind regards and stay healthy - Dima Khanenko, receptionist

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Brilliant location right in the heart of the old time. Double room was very comfortable. Would definitely stay here again.
Stayed 1 night in Feb 2020

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel was clean.The staff were very helpful and spoke English fluently.Breakfast for 4 PLN 👍
Stayed 3 nights in Feb 2020

10/10 Excellent

Rhianon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant. Clean. Comfortable. Quiet. Fabulous location. Friendly welcome. Will stay here again.
Stayed 2 nights in Feb 2020

10/10 Excellent

rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first time at a hostel and I was impressed. Everything was great and I hope other hostels can measure up.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room and comfy stay
Booked a private room with toilet. Room is really small and as a hostel, do note it does not come with shampoo for hair/conditioner and toothbrush kit. Room size is sufficient for short stays 1-3 days and location is superb. Easy accessible from airport and right at old town area.
Stayed 1 night in Dec 2019

10/10 Excellent

Withaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything
Love the location so close to old time and city center. The common area serves all purposes, breakfast in the morning, open beer in the evening, kitchen to do your own cooking and relax any time of the day.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great stay, lovely kitchen which was really sociable. Comfy beds but very ineffective curtains!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and private bed, clean bathroom and shower, friendly staff, and good location.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good individual bed dorm privacy, near to bus stop to take you around city center. Facilities is good, clean and nice. Recommended
Stayed 3 nights in Jun 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location. location, location
I've stayed here on five separate occasions, all have been excellent. I opt for the small four birth dorms, as this keeps the noise to a minimum. The beds are clean and comfortable and the bathrooms are regularly cleaned. The best thing about this place is it's location, but the staff are pretty awesome too!
Stayed 7 nights in Sep 2019
Response from Maciej Hendrykowski GM on 4 Oct 2019
Dear Stephen, thanks very much for your beautiful feedback! We do appreciate every single word from our guests, especially those motivating us to keep on going! Hoping to host you again for another great stay! Cheers,

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe place. The staff is helpful and very organized. The location in A+, you're just about in front of the royal palace as soon as you walk out the front door, couldn't have asked for a better hostel!
Stayed 2 nights in Sep 2019
Response from Maciej Hendrykowski GM on 4 Oct 2019
Dear Jess, thanks very much for your great feedback! We are not moving anywhere and our great staff will gladly host you again for another amazing experience in Warsaw! Cheers,

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location is 10/10. Staff is super friendly. Room was spotless! However, it was really hard to sleep: walls are paper thin and there was no A/C or fan in the room. I would still recommend it.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very happy , nice and clean good location just 1 thing, as it was hot in nights we countndt open windows there was not anti mosqitos net on windosws
Stayed 2 nights in Jun 2019

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hot! Hot! Hot! No A/C here!
A lovely hostel with friendly staff and a good price in an exciting area. BUT, DO NOT BELIEVE the advertising on the Hotels.com website. It says the place has air-conditioning. This is not true. There is no air-conditioning there, and you will swelter on a hot day. There is no excuse for this misleading advertising claim.
Stayed 1 night in Jun 2019

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hostel with a nice common area and bar, friendly staff
Stayed 2 nights in May 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed for the night
36-hours to kill in Warsaw
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! Great value for money ! Basic but all you need really!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location right outside old town. restaurants nearby and walkable. great stay. staff good. rooms clean
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Food options close by Quite even on the main road
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, cheap and right next to the old town square. Well worth my stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Mary-Catheri

Liked: Cleanliness, staff & service, property conditions & facilities
The hostel was a very good value for the low cost. I did not like that they did not have paper towels or air dryers in the bathrooms though. It forces you to buy/rent your own towel.
Stayed 1 night in Feb 2019
Response from Nataliia GM on 14 Mar 2019
Thank you for taking time to share your feedback. Every day we are working on improvement in order to make your experience even more enjoyable! Cheers, Nataliia Bobrova GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in dream hosterl. Nice staff and good location
Stayed 1 night in Jan 2019
Response from Nataliia GM on 14 Mar 2019
Thanks for posting feedback of your recent stay. We are grateful for your kind words about our friendly staff. We look forward to host you again in the future. Best wishes, Nataliia Bobrova GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartments where clean and have all the basic facility for free.i found it to be perfect hostel for me personally.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best hostel ever
This hostel is the best hostel I have stayed. Everything works perfect, the room is very clean and comfortable, staff is very friendly, the kitchen is fully equipped and the location is perfect.
Stayed 2 nights in Oct 2018

10/10 Excellent

DOLLY, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs were frriendly and helpful and the room was well equipped
Stayed 2 nights in Oct 2018

10/10 Excellent

saluk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Maria Nameika

The best hostel ever!
I booked a single room with private bath . This place was the best I stayed during my 4 weeks of travel. Best location in Warsaw- bus right in front. The loveliest hotel staff on duty for 24 hours . The cleanest most well run kitchen for guest use . The cleanest rooms and comfortable beds and a lift ! Which is unusual-lol. I can’t say enough about this place - I would recommend to all
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

SO CLEAN
I would recommend this place to anyone looking to stay in Warsaw, it's in a great location and incredibly clean, probably the cleanest hostel I've stayed at across the world! The kitchen/bar area is great as well. Very impressed, if I come back to Warsaw I'd stay again with no hesitation.
Stayed 2 nights in Sep 2018