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"Welcome to the sleepy town of Luneburg. The room was very homey with a/c. This hotel is in a perfect location to go exploring on foot. The selection for breakfast has many good choices. I had the best schnitzel in the restaurant on this trip to Germany. Thankfully this charming town wasn’t destroyed by the war. "

"Out in the countryside, Not many people! The spa was a sauna... Not much of spa for a Nordic person. Used to have massage but not any longer. Spa would be bath possibilities... great bar and restaurant. "

"Die Klimaanlage war ausgefallen und unser Zimmer hatte eine Raumtemperatur von 28*C. Man erklärte uns, dass das fehlende Bauteil fehle und nur schwer beschaffbar ist. Ohne große Diskussion hat man uns als Ausgleich ein kostenfreies Getränk an der Bar angeboten. Das fanden wir korrekt und respektvoll. Überhaupt waren alle Mitarbeiterinnen und Mitarbeiter an der Rezeption sehr sehr freundlich. Da fühlte man sich wirklich als Gast und herzlich willkommen. "

"Der Aufenhalt war insgesamt gut, aber als wir in Eingangsbereich warten mussten, lief ununterbrochen der Fernsehsender MTv Musik. mir ist nicht bekannt wie das Durchschnittsalter ihrer Gäste ist, aber diese Musikclips sind wohl nur für unter 20 jährige gut. Warum läuft da nicht z.b. ein Nachrichtensender, das wäre für alle interessant"

"Our recent stay at Hotel zum Halbmond was a disappointment from the moment we walked through the door. Despite confirming twice that dogs were welcome—both over the phone and as advertised on their website—we were met with immediate hostility upon arrival. The staff member’s first words were, “I can’t have this dog here,” followed by a lengthy lecture on all the potential problems our dog might cause. It was clear that our dog was not as welcome as we had been led to believe. When we suggested canceling our stay and receiving a refund, the staff member hesitated, clearly more concerned about losing our payment than providing good service. Reluctantly, he showed us to our room, continuing to complain and reiterate his earlier concerns. His attitude was anything but welcoming, and it was clear that hospitality was not his strong suit. To make matters worse, the hotel itself was far from what we expected. The entrance area looked like a construction site, messy and uninviting—nothing like the images shown on their website. We quickly decided that this was not a place we wanted to spend even one night. Thankfully, Hotel.com website was quick to assist us in securing a refund, and we left without further issue. Unfortunately, we cannot recommend Hotel zum Halbmond to anyone, especially those traveling with pets. Our advice to the hotel: improve your communication, learn what hospitality really means, and perhaps clean up the place a bit while you’re at it."