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Reviews of Ingenia Holidays Ocean Lake

3 out of 5
Ingenia Holidays Ocean Lake
891 Wallaga Road, Wallaga Lake, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 115 reviews" "
Rating 8 - Good. 26 out of 115 reviews" "
Rating 6 - Okay. 7 out of 115 reviews" "
Rating 4 - Poor. 1 out of 115 reviews" "
Rating 2 - Terrible. 5 out of 115 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money.
Stayed 2 nights in May 2024
Response from Ingenia on 22 May 2024
Hi Jason,Thank you for providing your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well equipped holiday cabin and good value.
Stayed 1 night in Mar 2024
Response from Ingenia on 4 Apr 2024
Hi Sheryl,Thank you for providing your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing out of the way Layback.Two days of charging the batteries Cabin large enough to give wife and I plenty of space after a week of small motel rooms Tranquil
Stayed 2 nights in Feb 2024
Response from Ingenia on 12 Mar 2024
Hi Shane,Thank you for providing your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves the peace and quiet and spacious unit
Stayed 1 night in Feb 2024
Response from Ingenia on 8 Mar 2024
Hi Greg,Thank you for providing your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Two many dogs people had them in cabins
Stayed 2 nights in Feb 2024
Response from Ingenia on 8 Mar 2024
Hi Mark,Thank you for providing your feedback after your recent stay at Ocean Lake.We appreciate your feedback. Warm Regards,Ingenia Holidays Team

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Lauren on 15 Jan 2024
Hi Anthony,Thank you for providing your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Lauren on 15 Jan 2024
Hi Jesse,Thank you for providing your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Xin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Lauren on 2 Jan 2024
Hi Xin,Thank you for providing your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, comfortable spacious and clean- we extended our stay!
Stayed 1 night in Nov 2023
Response from Lauren on 2 Jan 2024
Hi Alan,Thank you for providing your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how quiet, peaceful and pleasant the park is. Also the cabin was very clean and comfortable. Will return. 😊
Stayed 1 night in Nov 2023
Response from Lauren on 5 Dec 2023
Hi Elisabeth,Thank you for providing your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Alfred

Travelled with family
Liked: Amenities, property conditions & facilities
All good.
Stayed 1 night in Nov 2023
Response from Lauren on 13 Nov 2023
Hi Alfred,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lauren on 13 Nov 2023
Hi Beverly,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Phillip

Travelled with partner
Liked: Amenities
Staff great very clean , on lake views we great
Stayed 2 nights in Nov 2023
Response from Lauren on 8 Nov 2023
Hi Phillip,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place comfortable and clean beautiful surroundings
Stayed 1 night in Nov 2023
Response from Lauren on 13 Nov 2023
Hi,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

2/10 Terrible

Neil

Travelled with partner
Disliked: Amenities
Could not use stove or oven. Froze all night because heater remote control batteries were dead. No staff available to help when we arrived at 7:00 pm. I would NEVER recommend this place!
Stayed 1 night in Oct 2023
Response from Lauren on 27 Oct 2023
Hi Neil,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are sorry to hear of your experience at the park. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Lauren on 27 Oct 2023
Hi Joseph,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Cris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The shower was divine the cooking facility was unique the chairs were nice and couch was ok the barbecue was clean and usable the walks were lovely and enjoyable the people were happy all in all the most wonderful place to stay
Stayed 4 nights in Sep 2023
Response from Lauren on 4 Oct 2023
Hi Cris,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2023
Response from Lauren on 19 Sept 2023
Hi Elizabeth,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Wow
All I can say is we will be back though not soon enough for us. The cabin was very comfortable, we made great use of the BBQ on the deck and loved waking up to the lake. Very highly recommended.
Stayed 2 nights in Sep 2023
Response from Lauren on 15 Sept 2023
Hi Richard,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are thrilled to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Joseph

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful outlooks to lake . Water front vila got all we needed was clean and comfortable. Very relaxing and we liked the view looking out to lake.
Stayed 2 nights in Aug 2023
Response from Lauren on 5 Sept 2023
Hi Joseph,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean comfortable accommodation. Would highly recommend
Stayed 2 nights in Jul 2023
Response from Lauren on 5 Sept 2023
Hi Julie,Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Lauren on 27 Apr 2023
Hi Christoph,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

2/10 Terrible

Vickie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2023
Response from Lauren on 7 Mar 2023
Hi Vickie,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience.Warm Regards,Ingenia Holidays Team

8/10 Good

Patrick

Liked: Cleanliness

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
Stayed 1 night in Oct 2022
Response from Lauren on 21 Oct 2022
Hi Alex,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Lauren on 30 Aug 2022
Hi Antoinette,Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable and all essentials in kitchen. If you need something call the reception and they will help. Beautiful lake location.
Stayed 1 night in Jul 2022
Response from Lauren on 25 Jul 2022
Hi Susan, Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

christine

Liked: Staff & service, amenities, property conditions & facilities
The most comfortable bed on our trip
Stayed 1 night in Jun 2022
Response from Lauren on 24 Jun 2022
Hi Christine, Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just an over night stay and comfortable forthat
Stayed 1 night in Jun 2022
Response from Lauren on 15 Jun 2022
Hi Vicki, Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Louis

Stayed 1 night in May 2022
Response from Lauren on 31 May 2022
Hi Louis, Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Lei (Jeffrey)

Travelled with family
Liked: Cleanliness, room comfort
The place is in the great location with awesome views. A lot of activities for the kids in the park. Staff are also lovely and helpful. It was a great experience staying there.
Stayed 4 nights in Jan 2022
Response from Lauren on 3 Feb 2022
Hi Lei(Jeffrey), Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2021
Response from Lauren on 16 Jul 2021
Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the future. Warm Regards, Lauren

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
The area next to the lake was beautiful, and the grounds were very well kept, however the unit we stayed in was very basic. The BBQ was rusted out to the point of being unusable, and the shower was run down and old, severely in need of renovation.
Stayed 1 night in May 2021
Response from Lauren on 8 Jul 2021
Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Ocean Lake. We are glad to hear that you enjoyed your stay. We have passed on your concerns regarding the BBQ and shower onto our park manager. We hope to see you again in the future. Warm Regards, Lauren

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was one of the better ones in Wallaga Lake, there were very few caravans when we went, less pleasant when they started to arrive. Nice peaceful opposite the lake
Stayed 4 nights in Feb 2021

10/10 Excellent

DOUGLAS

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and its just in front of the water.
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the condition of the cabin that I stayed in and I didn't like the lake
Stayed 6 nights in Jan 2021

10/10 Excellent

Estelle

Liked: Cleanliness, room comfort
Stayed 14 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Good
The reception was so helpful. But very cold inside the room during night time because there’s no heater. The heater in the living room was not working aswell. But overall stay was good
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
the place was amazing we got a upgrade for free waterview villa the staff are very friendly and helpful im telling all my family and friends to visit
Stayed 1 night in Mar 2020

10/10 Excellent

Rae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly customer checkin and ongoing support.
Stayed 2 nights in Dec 2019
Response from Ingenia Holidays on 14 Jan 2020
Dear Traveler, Thank you for taking time to review Ingenia Holidays Ocean Lake. The park has great staff that always on hand to make sure your stay is a success! Looking forward to seeing you return soon. Kind Regards, Connor – Guest Relations | Ingenia Holidays

10/10 Excellent

M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how close is the villa to the lake. We were right next to the water in villa no.1. The room is decent size and the queen room was nice. Is a good budget accommodation. So many things to do inside the park too.
Stayed 1 night in Nov 2019
Response from Ingenia Holidays on 16 Jan 2020
Dear M, Thank you for taking time to review us on Expedia. Ingenia Holidays Ocean Lake is a great spot with some beautiful surroundings. We hope to see you back soon! Kind Regards, Connor – Guest Relations | Ingenia Holidays

6/10 Okay

Alan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Although the villa was clean, it was not on the water like I booked and had limited cooking as there was also no bbq as advertised
Stayed 5 nights in Nov 2019

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff, we will be back and staying longer .
Stayed 1 night in Nov 2019