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"I was staying for a meeting and the arrangements for that were very good. Friendly staff, large room, right in the city centre. Pedestrian area at the front but taxis can access. Don't be put off by the decaying Novotel sign, the building has been refurbished."

"We wish we were staying longer!"

"We had a lovely stay at Urban yard, clean comfortable rooms, very helpful staff and a good selection at breakfast. Abdul on reception was extremely helpful. The only negative would be that the location isn't very nice but it is close to the station. "

"Staff at check in rude and dismissive. Paid up front and then when I left I checked my bank account and tried to charge me not once but twice! Expedia also took money for a cancel booking for this 3 day stay and refuse to refund it even though hotel agree as they didn’t get money… so won’t be using Expedia or staying here again.. the manager of Pullman, was helpful once I finally got ahold of them but again the check in guy never bother to even tell her and I had to follow up and demand to speak to her! "

"Clean, friendly staff, met all expectations and especially situated for easy walk around downtown. Loved it. "

"Really good location for the city Car parking was great too "

"Perfectly located, staff are very accommodating, breakfast is ok for the price. The room is very clean, bed is very comfortable. Standard room is good for one person. "

"Comfortable and well designed room. Small, but more than enough for a short stay. The location is about 20 minutes' walk from the centre of Gent old town."

"Location a significant attraction. Short walk to restaurants and to many of the sites in the city centre, yet not overly busy right around the hotel. Easy to get to if you're driving. Parking about 100 metres away for 15 euros daily."