Ville Nouvelle Hotels, Fes

"Beautiful "

"Clean room, friendly staff, ambience peaceful"

"It is gorgeous!"

"Great value for money. Easy access to tours (near a main street) and very clear directions in the medina. Dinner and breakfast were the best we had in town, both in taste and presentation. Staff were genuinely helpful, special thanks to Yassine and Abde Arhman, and the owner Abdul was clear and efficient. They arranged a hammam with pick-up. Room was spotless and the bed/blanket were very comfortable. Bonus: a small shop 1 min away you can buy snacks and drinks, the lady boss and the kids are very honest and helpful. "

"The staff was just marvellous. From the time we came to left, we were treated both royally and as a family. No ask was too big, everything we requested, was fulfilled. The room we got was 2-level. It was spacious, beautiful and had Antique/elegant look. The beds were comfortable. The meals served were marvellous. Morning breakfast was not to be missed: fresh juices, fruits, pancakes, jams, yogurts, omelettes, cakes, etc. if we had to go early, they packed takeout snacks. Again, they tried to anticipate our needs and help meet it. Dinner was A La Carte or meal menu. Good choic s. Home cooked by the owner’s mom. The food was marvellous. Everyone in our group enjoyed what they ordered. "

"素晴らしい美術品のコレクションがあり、とても美しいリアドでした。"

"Clean and comfortable room. The staff was on the ball."

"Great experience overall. I just wished that the thermal pool is included in the Expedia price, but it’s not. We had to pay extra to use the thermal pool. Other than that, everything in the hotel is perfect."

"Mixed stay overall. Positives first: The room cleaners were excellent. The daytime security guard was professional and welcoming. The lady at breakfast was very kind. Areas for improvement: For a city hosting AFCON, I expected some event awareness (decorations/banners), but there was none. Food options were limited, with several items unavailable. I also experienced unprofessional behavior from front desk staff on two occasions. Additionally, I requested a glass of water at dinner but was billed for a bottle that could not be reversed, despite asking for it to be returned. Recommendation: With Morocco hosting the 2030 World Cup, better staff training and a more guest-focused, international approach would greatly improve the experience. P.S. The Front Desk Manager was pleasant, but guests shouldn’t be asked to leave reviews during their stay."