Exterior
Check availability

Reviews of Hotel Urogallo

2 out of 5
Hotel Urogallo
Avenida Castiero, 7, Vielha, Vielha e Mijaran

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 79 reviews" "
Rating 8 - Good. 44 out of 79 reviews" "
Rating 6 - Okay. 4 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

JUN

Stayed 1 night in Dec 2022
Response from Recepción - Oxana on 26 Dec 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps away from the center of the town. Friendly staff and clean room. Breakfast was good.
Stayed 1 night in Jul 2022
Response from GABY , RECEPTION on 16 Jul 2022
THANK YOU SO MUCH VIVIAN CHEERS RECEPTION

10/10 Excellent

Francisco

Stayed 1 night in Mar 2022

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable place to stay.
Nice place to stay while we were in Vielha for the UTMB Val D’Aran. Clean and comfortable.
Stayed 3 nights in Jul 2021
Response from GABY , RECEPTION on 12 Jul 2021
Thank you, the pleasure has been for us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and very good location
First and foremost, I was very pleased with the helpful and friendly front desk staff. The location of the hotel also was very central and a short walk from main shops and restaurants. The breakfast buffet was also very good with a wide selection to choose from. I would definitely stay here again if I visit the town in the future.
Stayed 1 night in Jun 2018

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value stay recommended
Great value for money staff were very helpful and friendly bed was very good to sleep in breakfast easy and simple evening meal was a delight all in all a very good stay thank you
Stayed 1 night in Jun 2018

10/10 Excellent

Moana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great hotel in a charming ski town. I accidentally booked two nights instead of only one and the hotel graciously refunded my money for the second night.
Stayed 1 night in Jun 2018

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Mme Stéphanie ALBARÈDE

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel OK, demi-pension pas formidable
Bon séjour. Mais j'ai voulu interrompre un jour plus tôt, ce qui n'a pas été possible. L'hotelier me dit que je suis passée par expédia ! Bref traiter en direct c'est plus simple. Sinon les repas il faudrait revoir les légumes de saison
Stayed 7 nights in Dec 2023

6/10 Okay

Antonio

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Sus instalaciones son muy antiguas
Stayed 1 night in Sep 2023

10/10 Excellent

FRANCISCO

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Recepción - Oxana on 5 Sept 2023
Buenas tardes, Francisco:¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.Saludos:

8/10 Good

Alfonso

Travelled with family
Liked: Amenities
Buen trato
Stayed 3 nights in Aug 2023
Response from Recepción - Oxana on 1 Sept 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Juan Manuel Pérez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Recepción - Oxana on 12 Aug 2023
Buenas tardes, Juan:¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

DIEGO

Stayed 3 nights in Aug 2023
Response from Recepción - Oxana on 11 Aug 2023
Buenos días, Diego:¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.Saludos:

8/10 Good

Yolanda

Stayed 2 nights in Aug 2023
Response from Recepción - Oxana on 1 Sept 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Massimo, Sabaudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personale cortese e disponibile. Colazione non eccezionale.
Stayed 1 night in Jul 2023
Response from Recepción - Oxana on 14 Jul 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Gaby-Recepción on 13 Apr 2023
Muchas gracias , nos complace que haya disfrutado de su estancia.

10/10 Excellent

Ignasi

Stayed 1 night in Jan 2023
Response from Recepción - Oxana on 20 Jan 2023
Buenos días, Ignasi:¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Heiko

Stayed 1 night in Oct 2022
Response from Recepción - Oxana. on 25 Oct 2022
Gracias por elegir nuestro establecimiento.

10/10 Excellent

Jean-Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre refaite à neuf, excellente literie, ascenseur,excellent rapport qualité-prix en demi-pension, amabilité du personnel
Stayed 1 night in Sep 2022
Response from GABY , RECEPTION on 20 Sept 2022
MERCI BEAUCOUP PAR VOTRE COMENTAIREGABRIELA SOLÉACCUEIL

8/10 Good

angel

Stayed 1 night in Jun 2022
Response from Recepción - Oxana. on 18 Jun 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons séjourné pendant une semaine à l'occasion d'un séjour au ski. Très bon accueil à notre arrivée.Le petit déjeuner est copieux et correcte. les chambres sont très propres ; Le seul petit problème est l'isolation phonique entre les chambres (nous étions au 5 eme étage) qui serait à améliorer. L'emplacement de l'hotell est idéal pour pouvoir profiter du centre de vielha et aller dans les différents bars , restaurants, supermarché à pied (pas besoin d'utiliser la voiture)
Stayed 7 nights in Feb 2022
Response from Recepción - Oxana. on 24 Mar 2022
Merci de rester ici ! Votre avis est très important pour nous.

8/10 Good

Gregoire

Business traveller
Liked: Cleanliness, staff & service, room comfort
Voyage pro au calme
Stayed 3 nights in Dec 2021
Response from Recepción - Oxana. on 24 Mar 2022
Merci de rester ici ! Votre avis est très important pour nous.

10/10 Excellent

Nathalie

Stayed 1 night in Feb 2022
Response from Recepción - Oxana. on 8 Feb 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

4/10 Poor

BERNARD

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hôtel correct mais beaucoup trop bruyant à pâtir de 2 h du matin
Stayed 2 nights in Feb 2022
Response from Recepción - Oxana. on 5 Feb 2022
Bonjour, M. Bernard : Nous nous excusons pour la gêne occasionnée. Merci beaucoup et salutations :

8/10 Good

jordi

Liked: Cleanliness, staff & service
calidad normal
Stayed 1 night in Oct 2021
Response from Recepción - Oxana. on 31 Oct 2021
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Ya van 3 veces que he estado en este hotel y he de decir que con los años incluso mejora. La atención y eficacia de todo el personal es excelente. Habitación con todas las comodidades y baño reformado.
Stayed 2 nights in Sep 2021
Response from GABY , RECEPTION on 16 Sept 2021
Muchas gracias, por su comentario , nos alegra que haya estado a gusto, se lo comunicare a mis compañeros. Saludos

8/10 Good

Montserrat

Liked: Staff & service
Molt be
Stayed 3 nights in Aug 2021
Response from Recepción - Oxana. on 13 Sept 2021
Buenos días: Gracias por su comentario. Saludos:

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel para moteros
Buen hotel con buenos equipamientos a buen precio. Completamente recomendable sobre todo a moteros.
Stayed 1 night in Aug 2021
Response from GABY , RECEPTION on 2 Sept 2021
Muchas gracias por su valoración nos alegra que haya estado a gusto con nosotros.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021
Response from GABY , RECEPTION on 26 Aug 2021
Muchas gracias por su Valoración , se lo transmitiré ha todo el equipo del Hotel. Saludos

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor la ubicacion
Hotel sencillo pero muy bien ubicado
Stayed 1 night in Aug 2021
Response from GABY , RECEPTION on 16 Aug 2021
gracias, nos alegra que haya estado ha gusto en nuestro Hotel Saludos

10/10 Excellent

dolors

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ha sido perfecta, es un hotel de toda la vida en Vielha que se está renovando. El servicio muy amable y el tema covid muy controlado, gel por todo el hotel, pasillos, ascensor, en cada mesa del restaurante y pinzas individuales para el bufet en el desayuno. Un día, llegamos tarde para desayunar, por error en el horario, y nos atendieron igual.
Stayed 2 nights in Aug 2021
Response from GABY , RECEPTION on 13 Aug 2021
MUCHAS GRACIAS DOLORS DE PARTE DE TODO EL PERSONAL DEL HOTEL SALUDOS

10/10 Excellent

Jose maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amabilidad
Habitación limpia y cómoda. El personal muy amable.
Stayed 1 night in Jul 2021
Response from GABY , RECEPTION on 13 Aug 2021
MUCHAS GRACIAS JOSE MARIA , DE PARTE DE TODO EL PERSONAL DEL HOTEL SALUDOS

8/10 Good

Inma

Liked: Cleanliness, staff & service
Centrico
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Jose Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from Oxana on 15 Sept 2020
Buenas tardes, Jose Maria: Muchas gracias por su puntuación. Saludos: Recepción - Oxana.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me ha faltado aire acondicionado
Stayed 3 nights in Aug 2020
Response from Recepción - Oxana on 23 Aug 2020
Buenos dias, Juan: Os damos las gracias de parte de todo personal. Saludos:

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Todo correctocomo se esperaba,sin sorpresas. Trato muy amable.
Stayed 1 night in Aug 2020
Response from Recepción - Oxana on 23 Aug 2020
Buenos dias: Os damos las gracias de parte de todo personal. Saludos:

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Recepción - Oxana on 23 Aug 2020
Buenos dias, Francisco: Os damos las gracias de parte de todo personal. Saludos:

8/10 Good

Nuria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

8/10 Good

Ramon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
propre, restauration de qualité, exc rapport qualité prix.
Stayed 1 night in Oct 2019

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones de descanso.
Estancia agradable y cómoda, podría mejorarse, nos faltó un secador de cabello en el banco...
Stayed 6 nights in Sep 2019

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Personal muy atentos, bufe y menu aceptables. En definitiva bien
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo y limpio
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Rosendo

Liked: Cleanliness, staff & service, room comfort
Si vuelvo a vielha repetiría alojamiento
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019