In-room safe, desk, blackout curtains, iron/ironing board
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Reviews of Guesthouse BB Stay Station

Guesthouse BB Stay Station
Via Ca' Marcello, 4, Mestre, VE

Reviews

5.8
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 4 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Bernard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and acceptable
It was acceptable for the price but not fully enjoyable. The city tax is not included so keep that in mind!
Stayed 1 night in Oct 2020
Response from sabu on 30 Nov 2020
Thank you very much for your feedback.

6/10 Okay

G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money - but beware the extra tax
Unfortunately I did not see the review from another customer before arriving in Mestre; we too were charged considerably more for city tax than we were expecting (30 euros for 4 days). Despite this, the hotel was good value for money: 170 euros including taxes for 3 people for 4 nights. It is ideally situated for a trip to Venice; 30 seconds away from the bus/train/tram stop into the heart of Venice (only about 15 minutes by bus). A good pizzeria opposite. The accommodation is a flat in a residential block; the manager is not on the premises overnight (unless guests are checking in). This should not have been a problem except that when we were there one of the other guests had a meltdown and was running up and down the corridor screaming and sobbing at 4 in the morning. A kitchen is provided (available until 7 pm) which is a bonus.
Stayed 4 nights in Feb 2019
Response from sabu on 27 Feb 2019
"Thank you very much for taking the time to review our property.

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Disappointed stay
Hotels.com advised of free parking and of the City Tax On arrival, I was told the the City Tax was €7.50 and that parking was €8.50. The room was cool, there was no soap in the shower , and the water was luke warm. Apart from that the location was very convenient for the train to Venice
Stayed 1 night in Feb 2019
Response from Sabu on 21 Feb 2019
Thank you for taking the time to write a review. For your kind information free parking is depends on availability and city tex is unique for all guest. Once again thanks for stay with us.

6/10 Okay

siria

Travelled with family
Disliked: Staff & service, room comfort
.. Troppo vicino alla stazione...???
Sistemazione essenziale, rumorosa per il bagno in comune e per la vicinanza della stazione. Buona la posizione x raggiungere Venezia, utile il parcheggio gratuito.
Stayed 3 nights in Jul 2020
Response from Sabu on 31 Oct 2020
Thank you very for your feedback.

8/10 Good

Anais

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2020

2/10 Terrible

Tilda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service ever, STAY AWAY
We had booked this for one night. We rang the owner at 8:45pm to let them know our flights were delayed, meaning we wouldnt arrive until 12/1am. The owner said ‘ok fine thank you’. When we arrived, we found the apartment block easily and rang the bell. We then rang the owner after 5 minutes of waiting. No one answered the phone. We received a whatsapp message from the number saying to ring a different number, which we did and also had no reply. This carried on with several numbers for quite some time. A resident of the building came out, and we went into the building after. We found the accommodation we had paid for, but despite seeing light under the door, and hearing voices and movement inside, noone answered the door when we knocked and rang the bell. We continued to whatsapp the person who had replied, but after 45 minutes were told that noone was working anymore so we wouldnt be let into the accommodation, leaving two girls stranded on their first night in italy. In hindsight, it is apparent that the first phone call was not understood from the BB staystation employees. A simple:pardon/dont understand would have been better to avoid confusion. Thankfully, AO hostel is on the same road and were more than welcoming to help us get out of the mess caused by BB staystation, and helped us to find good accommodation for the night. Stay away from BB staystation at all costs! We are awaiting a full reimbursement for the room we werent able to use+extra costs incurred.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Cómodo, cerca de la estación. No está mal para una noche.
Stayed 2 nights in Feb 2019
Response from Sabu on 21 Feb 2019
Thank you very much for taking the time to write a review.