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Reviews of AQUA Hotel

3.5 out of 5
AQUA Hotel
St. Devnya No. 12, Varna

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 94 reviews" "
Rating 8 - Good. 36 out of 94 reviews" "
Rating 6 - Okay. 11 out of 94 reviews" "
Rating 4 - Poor. 6 out of 94 reviews" "
Rating 2 - Terrible. 4 out of 94 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

KRASSIMIRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Vasil, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Very clean !
Stayed 2 nights in Oct 2023

10/10 Excellent

Emne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, walking distance to the centre of Varna
Stayed 1 night in Sep 2023

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
We selected Aqua Varna because of it's location close to restaurants at the port and the centra pedestrian area. The cost was reasonable for the quality of the hotel and it had on site parking. The hotel restaurant was good and the staff were very helpful. Well done AQUA
Stayed 1 night in Sep 2023

8/10 Good

YITZHAK, beit shemesh

Liked: Staff & service, amenities, property conditions & facilities
Its a really good hotel,but a bit far from the city.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, train station and good breakfast provided
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Great location, clean room. Nothing more you could want.
Stayed 6 nights in Jul 2023

4/10 Poor

zaven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel if you don't need internet.
If you are on business and need internet service, forget it! Internet on the 6th floor is nearly non existent and drops frequently! The only place that has decent internet is in the lobby. I was ready to sleep on the couch in the lobby.
Stayed 4 nights in Jul 2023

10/10 Excellent

Revaz

Stayed 2 nights in Jun 2023

6/10 Okay

Mariia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I stayed here for 1 night when traveling for business. It was absolutely satisfactory: check-in was available for 24 hours, the room was equipped with a kettle , tea, coffee. What surprised me was that the corridors and common areas looked cleaner than the room itself. In the room there was mold near the window and some mold in the bathroom that was painted over. The bedsheets had a couple of stains on them. Otherwise all good.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel. Very convenient for the railway station.
Stayed 1 night in Feb 2023

8/10 Good

Younan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Breakfast is very good - Staff are helpful - They clean the room everyday

10/10 Excellent

Younan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- The area is very quiet, it is good if you want to relax . -the breakfast is very good. - the staff are very helpful. - as a solo, the location is ok for me, but for a family using public transportation it would be bit difficult to move, it is 10 - 15 mins away ( walking )from the train station Mozzate .

10/10 Excellent

Susan, HUNTSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice looking hotel, comfortable room, eight across the street from the train station and bus stop.
Stayed 4 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel is in a fairly good location - it is very close to the train station and is within walking distance of the city centre. The hotel was clean and it was clear that it was undergoing refurbishment - the room was very modern, though the bathroom was in desperate need of a refit.
Stayed 2 nights in Oct 2022

10/10 Excellent

Anatoliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended this hotel for those who want to stay at the good location for reasonable price. Very good rooms, perfect breakfast and service! Enjoy your stay there!
Stayed 2 nights in Sep 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touring Bulgaria by train and bus.
Great location next to railway station. Friendly, helpful staff. Food was excellent and great value. Rooms spotless, modern and spacious.
Stayed 3 nights in Sep 2022

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay at Aqua hotel Varna
Had a lovely stay at the Aqua hotel.The staff were friendly and helpful and the parking cost 12 leva for 24 hours at the front of the hotel.The hotel was immaculately clean as was the room and bathroom.Wifi was excellent.The room was comfortable with a kettle and tea and coffee supplies.Bathroom had lovely towels and good toiletries Comfortable bed and pillows with crisp bed linen.Varied range of food at breakfast with both hot and cold options.Reasonably priced accommodation and excellent value for money. Location good close to Varna train station and city centre not too far away. Will definitely return!!
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all round, clean modern hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 5 nights in Jul 2022

4/10 Poor

ilana

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Poor internet, air conditioning didn’t work pay more that was advertised
Stayed 1 night in Jul 2022

10/10 Excellent

gueorgui

Business traveller
Liked: Cleanliness, staff & service
Good value for money and helpful stafg
Central location. Very nice and clean room and very helpful and professional staff. Thank you! I’ d recommend the hotel.
Stayed 1 night in Jul 2022

8/10 Good

PETAR, BURGAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good value for money.
Stayed 1 night in Jun 2022

6/10 Okay

Murad

Business traveller, Travelled with partner
Disliked: Amenities
Old hotel, night staff dont know english or anything
Stayed 1 night in May 2022

2/10 Terrible

Vladimir, New York

Travelled with family and small children
Disliked: Staff & service, amenities
I’ve booked two rooms for a family of my friends who were escaping the war in Ukraine. They are traveling with a 5 months old baby. The staff certainly made no effort to make them feel welcome or even be friendly and show compassion to their plight. They were initially refused a table when they came down for the -included - breakfast. The rooms were not in a great condition, one of the showers wasn’t working. Not a property I’d recommend or would ever consider staying at myself.
Stayed 1 night in Mar 2022

10/10 Excellent

Virgil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Varna
very pleasant stay one night near the train station
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice stay, huge rooms and good price. Reception staff could have been friendlier though
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was very relaxing and clean
Stayed 1 night in Jul 2021

8/10 Good

Jaqueline Charis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

ALEXANDER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Varna
Its amazing and cute hotel near train station. Just 15 minutes by walk to city center. 20 minutes to bus station. Big and comfortable rooms, friendly staff. Recommend
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Closeness to city and sea. Price and condition of rooms very good.
Stayed 3 nights in Nov 2019
Response from Aqua hotel team on 27 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at Aqua Hotel Varna. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Yours faithfully,

8/10 Good

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Aqua hotel team on 22 Oct 2019
Dear Guest, Thank you for taking the time to share your experience after your stay with us. We hope your next visit will be as pleasant as the previous one. Yours faithfully,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and very clean. The employees were very nice and helpful. Check-in and check-out went smoothly. The room itself was clean. The beds were a little uncomfortable/hard for my preference, but not horrible. Breakfast was included in the price and I was pleased. They had s good variety of protein, fruits and pastries. I ate dinner at the restaurant one evening and was very pleased. Excellent food, amazing service, and good prices. Not overly priced “hotel restaurant” food. Overall I was very happy with my stay!
Stayed 2 nights in Aug 2019
Response from Aqua hotel team on 22 Oct 2019
Dear Guest, We very much appreciate your comments regarding your stay at Aqua Hotel Varna. It is always a pleasure to receive positive feedback.We are sure that this feedback will serve as an encouragement to all of our staff to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Yours faithfully,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay - ok
It was just a one night stay: late arrival, early start. The hotel is situated in an industrial area, good for shopping if you need to do some.:-). The room was big and clean, nice bathroom, working aircon. No lift but Marina, the receptionist kindly helped with the luggage (thank you:-). There was no food available at the hotel in the evening, but I was advised to look in the close area (the shopping centre) - didn't do that though. Can't say much about breakfast, as I left before it was served.
Stayed 2 nights in Jul 2019
Response from Aqua hotel team on 22 Oct 2019
Dear Guest, Thank you for taking the time to share your experience after your stay with us. At Aqua Hotel Varna we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to serve you again in future. Yours truly,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Nice & good location
Nice comfortable clean & friendly staff. Not far away from city centre
Stayed 1 night in Jul 2018
Response from Aqua hotel team on 22 Oct 2019
Dear Guest, We very much appreciate your comments regarding your stay at Aqua Hotel Varna. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Best regards,

6/10 Okay

Gerald R

Liked: Cleanliness, staff & service, property conditions & facilities
Aqua Hotel Varna
Price was good, breakfast delicious, walls a very thin. For what I paid, location and the two days I needed it, it was fine.
Stayed 3 nights in Mar 2018
Response from Aqua hotel team on 22 Oct 2019
Dear Guest, We very much appreciate your comments regarding your stay at Aqua Hotel Varna. We hope that you will give us the opportunity to serve you again in future. Yours truly,

8/10 Good

David, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Railway station / port / beach
Really nice, friendly staff at Aqua Hotel. Spacious, clean room and a nice buffet breakfast.
Stayed 8 nights in Aug 2017

8/10 Good

Jeffrey K

Liked: Cleanliness, staff & service, property conditions & facilities
In Varna, Bulgaria, 10minute walk to the beach or 20 minute walk to downtown streets with sidewalk cafes and shops. Taxis get to hotel w/I 10 minutes. I personally don't recommend driving, traffic can be crazy and finding a parking space difficult. Costs are resonable
Stayed 3 nights in Aug 2017

8/10 Good

Jonny, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money hotel - would recommend!
My partner and I stayed at Aqua Hotel for 10 nights and were very pleased with the experience. The room was comfortable, clean and a good base for our holiday - the wifi is also very fast and reliable even during things like online streaming. Staff were also helpful and friendly. Only slight drawbacks were: The breakfast is fine, but gets a bit samey if you're staying more than a couple of nights Air conditioning unit was quite loud in the room All in all though, if you're coming to Varna on a budget this hotel is an excellent choice. PS. Due to our room not being ready, we were switched to the presidential suite for our first night at no extra charge. I can't promise this for other travellers, but it was an excellent first night treat!
Stayed 10 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, takes about 10 minutes to get to the main pedestrian part of the city which is full of shops and restuanrants, and a beautiful fountain. Close to the beach. There is a gym available. Staff were friendly and helped with giving directions. Walls are a little bit thin so I could hear conversation of neighbors next door. Overall a good stay though.
Stayed 1 night in Aug 2017

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive place to stay in Varna
Very comfortable hotel.
Stayed 3 nights in Jul 2017

6/10 Okay

marta, Southampton

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good location
Breakfast offered plenty of choice, lovely food. Members of staff ( apart from cleaners and one guy in the buffet ) looked serious, smiling and greeting the guests would not go amiss! Some minor material maintenance required in the room - wobbly loo and hairdryer from cold war era. Booking was painless, overall good experience.
Stayed 6 nights in Jul 2017

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Good location next to the sea & railway station. Delicious breakfast. Rooms are clean, so as the bathroom. Personal nice & helpful. We enjoyed our stay.
Stayed 2 nights in Jun 2017

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality and value for money
Comfortable and spacious room with modern TV, fridge and - amazingly - tea and coffee making facilities! Decent choice at breakfast. Didn't manage to try the fitness suite/ spa so unable to comment on them. A serviceable location but not a picturesque one - almost opposite the railway station, but only about 15 minutes walk from the main Varna beach. Popular with coach tours, but I was able to park my hire car in the hotel's own parking every evening. I travel to Varna about twice a year and will definitely consider staying there again.
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

PENGJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to train station, easy to find:)
Great location, nice stay:)
Stayed 2 nights in Jun 2017

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station with good breakfast
Great breakfast, front desk was wonderful for check in and answering our numerous questions as tourists. We never figured out the air conditioner so we propped the window open as it wouldn't stay on its own. Grateful for the clean sheets, we were tired!