Valaam Monastery Tours and Activities

The cleaning staff made the experience for us. There are only remote workers at the front desk, so your only human interaction at the hotel (aside from other customers) is with the friendly and helpful cleaning staff. One woman in particular fron the cleaning staff was exceptionally friendly and caring, striking up conversation whenever she saw us and creating a very welcoming environment. I forget her name, something that started with a C or S, Cynthia maybe? She always wore a face mask, and she really had an air of confidence and ownership about her. She absolutely deserves a raise and a promotion!!

This hotel was a perfect location. The pool is amazing. We loved the option of the 21+ pool side. The air conditioning worked; however only half the room got cool. The only downside was the hotel keys in the elevators. More than half the time, the key pads would not work to access your hotel floors. Overall a great experience at Planet Hollywood.

Best part was the parking. The view from my room was amazing. As we were celebrating our wedding anniversary we got special room with am amazing view.