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"Close to everything"

"Staff were extremely helpful and friendly. The food was good. We parked in the Cattle Market in Frome which was reasonably close."

"Recently upgraded, everything is fresh and yet still looks like it belongs in this charming town. Room was functional with coffee and small fridge, staff were fantastic and the bar and restaurant was busy and fabulous."

"Room itself wasn't bad. Toilet on the other hand was dirty and there was timescale all"

"Great hotel."

"Excelente ubicacion cerca de todo caminando"

"All good thank you 😊"

"Front staff varied - from excellent to just lip-service. We were upgraded - con! It meant we had a room on the third floor with no lift and a range of stairs in all directions. A mish-mach of furniture - not quite classy or executive as claimed :-) The water pressure was very low and the temperature low as well. We reported it but nothing was done to rectify nor were we even approached to clarify. My husband ordered a sandwich for dinner - yes a sandwich and he knew what he was ordering but was still taken back when it arrived - literally a sandwich I would make for my child’s school lunch. 2 pieces of white bread with a slice of salami, some cheese and mayonnaise. Really for a restaurant???"

"Grand building, but seems slightly dated and tired. The room was clean enough but had outdated furniture, TV etc. The WiFi was too slow and unstable to be usable, which coupled with the lack of phone signal was quite annoying. Breakfast was chaotic and not up to the standard we would've expected. Lots of guests waited for a long time for coffees, teas etc which didn't arrive. Most of the buffet was empty at middle of service. The spa was quite nice and had a decent pool and sauna. Overall not 5* quality. "