Universal Hotels, Paphos

"Excellent staff, truly the best part of the stay."

"buffet breakfast menu was comprehensive but the hot dishes were cold. everything else about our stay was perfect"

"We had a lovely stay here. The staff were very welcoming and friendly. The food was to a very high standard. The Hotel is luxurious. The only criticism I would make is that kids are allowed in the spa area between 10am and 6pm. The jacuzzi is full of kids and babies, and kids are even in the sauna. The time slot for kids should be less, and at times when it’s reasonable for adults to want to enjoy the spa in peace. "

"Pros: clean, friendly staff, nice rooms, choice of heated and non heated pools, nice food, free airport shuffle Cons: very noisy early in the morning from nearby construction works, only small selection of food at buffet, had to ask for more desserts as didn't restock when all run out, onsite shop not open very late, not many shops or restaurants near by, needs clearer instructions on how to book free shuttle (was told by receptionist they do not read messages through Hotels.com on a weekend!) I messaged Friday to book for Sunday shuttle and no one got back to me so ended up paying for a Bolt."

"Lovely apartment. A little disappointed with the view from the balcony. Pool was being refurbished and we had the view of the car park. "

"Rooms were spacious and clean. Great location. "

"Beach view from balcony was good . Good selection of food in restaurant at all times . In upper hallway / landing areas of central part very bland . Although carpet fitted needs something like scattered chairs , sofas and pot plants to break area up . Overall though very satisfied even though weather very changeable ."

"The fitness area was basic but met my needs. The staff were excellent!! It was nice to have a room facing the sea, but we found it small and lacking storage space for our suitcases. Excellent location. "

"A stylish, well-located boutique hotel that delivered on almost every front. The room was spotlessly clean and modern — exactly what you’d hope for from a boutique property. The location is hard to beat: steps from Paphos harbour, the promenade, restaurants and amenities, making it perfect for exploring on foot. The pool looked beautiful and inviting, though early April wasn’t quite warm enough to take full advantage of it (and we’re Canadians, so our bar isn’t that high!). Parking is the one practical limitation — the main lot is on the small side, and the overflow lot requires a bit of an uphill hike. Staff were pleasant and professional, though not quite as warm or personable as we’ve experienced at other hotels — friendly enough, just not exceptional in that regard. Overall, a great choice for couples or adults looking for a clean, modern base in Paphos. I’d recommend it without hesitation for a short trip, and would happily stay there again on a return visit to Cyprus. Better suited to adults than families with young children (adults only)."