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"Great staff but a dated feel for a 5* luxury hotel and charging for water with the price of the rooms leaves a bad taste"

"Spacious and comfortable apartment with a nice view. However, the curtains don’t block the sunlight well, making the room very bright early in the morning. Also, only hand soap was provided—no shampoo or shower gel, even though there were towels. As a result, I had to buy a €3.50 shower gel from the supermarket inside the reception, which was inconvenient. Additionally, some of the lights were broken."

"Friendly staff, good selection breakfast"

"Hotel staff was absolutely amazing. The hotel is gorgeous and has great options. "

"Excellent hotel, staff very friendly and well trained"

"Hotel was lovely. The welcome on arrival was great. Room was nice although booked a twin and got a double so had to get that changed (cleaning staff not helpful so had to ring reception). The hotel has a nice pool area and the indoor pool was great for when it was raining. Staff were friendly. Good location as you can walk along the front to the harbour or get a bus. Big downside of this hotel is the quality of all inclusive drinks and food. It’s all the cheap (not local) products. Not even local beers (Keo, Leon) are included. For those you need to have the premium wrist band. The all inclusive spirits are like paint stripper. Food ok but not amazing considering the price. "

"Lovely hotel and staff were amazing. Can’t wait to return "

"Todo el servicio al cliente fue excelente, limpieza de la habitación excelente y la comida muy buena. "

"Excellent hotel! Would definitely recommend!"