Book a Union Pier Cottage

"The pool was not working. That is the only reason we booked this hotel. We never checked in. We lost out on our money. "

"Our room was filthy except for the towels and bedding. We got a king suite with a jacuzzi and there were mysterious marks and stains on the floors and walls. We cleaned out the jacuzzi and shower before using them. There was sticky stuff on the counters in our room and the tv had been through something traumatic, maybe a wall. It worked but did not allow for streaming or anything without commercials. Our room wasn’t insulated well and we heard every footstep upstairs. When the people above filled up their tub or showered, it was loud. Our curtains didn’t close all the way, nor did the door seal. There was light peeking through 24/7. The pool had so much chlorine that my eyes burned for hours after and I still can’t get the smell out of my swimming suit. The sauna was broken (no sign) and water was leaking from the fire suppression on the ceiling making it feel very dangerous. The staff were friendly and the breakfast was good. The person attending to the breakfast area was fantastic. She kept everything stocked and clean. I don’t think I’ve ever had such great service at a free breakfast. That’s the only reason the hotel received more than one star. This hotel had good reviews so I’m disappointed."

"Cold hot tub was such a disappointment.. Only reason we picked this one is it had good reviews on hot tub and you travel all day, get there get your suit on and the hot tub is cold… like just a bit warmer than pool.. such a let down.. and frustrating.."

"Great experience! Lovely spot. Comfortable, clean and nicely appointed. Host was communicative and location was perfect. We will definitely book again!"

"This hotel was reasonably priced and we had a very comfortable stay. It was clean, the bed was super comfy, check in was informative and easy. We would recommend this hotel and stay here again."

"Loved all of it! Don't want leave! Lovely shall recommend. Ten thousand stars!!!!"

"This is the second time we've stayed at this property for a corporate retreat. Thank you so much for being a wonderful host!"

"Great stay "

"Clean and well lit"