Top Hotels Near Umraniye Atakent Kultur Merkezi in Istanbul from NZ$83

"The gym was not well equipped even what little equipment they had like exercise bike was broken The steam room and sauna was meant to close at 10pm but they would turn it off @8pm when I complained they said made up things like some time you don’t get steam then the next day it was under maintenance and the next day it was for heath Safty reason then when complained the main reception desk they said they should do that we will back to you but never did I was told why don’t come earlier I said I would come earlier if said close at 8pm I can work to that but you say close at 10pm but close when ever like frankly I found the staff to very rude Over a six weeks period I stay there nearly three weeks on and off "

"Very nice"

"Excellent location, amazing."

"Great location,very clean, Staff very friendly"

"Did not use"

"Excellent hotel at a very convenient price. The only drawback is the location"

"Everyone was perfect"

"I had surgery and specifically requested a non smoking room prior to check in. Upon arriving to my room, it smelt like cigarette - so the front desk accommodated a room change. The second room also smelt heavily of smoke, and upon requesting for the third time a non-smoking room, I was told the best they can do is to “spray the carpet”. Due to complications second hand smoke can have on bleeding and other surgical risks, I couldn’t even stay my first night. I had to check out within a few hours and the hotel is refusing to provide a refund, even though it was for legitimate medical reasons. They are saying I “refused” a room change, however, it would’ve been my third time changing rooms. At that point is what made clear, no matter which room they put me in, it’s simply not a smoke free hotel, and a “non smoking room” was wrongfully advertised. I am now out $400 and they refuse to refund me. "

"Tres bien 👍 "