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Mercure Istanbul Umraniye

4.0 star property

Choose dates to view prices

A garden, a library and dry cleaning/laundry services are just a few of the amenities provided at Mercure Istanbul Umraniye. Treat yourself to a massage at the on-site spa. The on-site local and international cuisine restaurant, Mundo, offers breakfast, lunch and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$196
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 17300

Frequently asked questions

Does Mercure Istanbul Umraniye have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Mercure Istanbul Umraniye?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Istanbul Umraniye on 24 May 2026 start from NZ$196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Istanbul Umraniye pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Istanbul Umraniye?

Self-parking is free at this property.

What time is check-in at Mercure Istanbul Umraniye?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Mercure Istanbul Umraniye?

Checkout is at 12:30 PM.

Where is Mercure Istanbul Umraniye located?

Located in Ümraniye, this spa hotel is 3 mi (4.8 km) from Watergarden Istanbul and within 6 miles (10 km) of Bosphorus and Palladium Shopping Mall. Ulker Sports Arena and Brandium AVM are also within 6 miles (10 km). Yamanevler Station is 18 minutes by foot and Ihlamurkuyu Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.0

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 90 out of 198 reviews
Rating 8 - Good. 67 out of 198 reviews
Rating 6 - Okay. 25 out of 198 reviews
Rating 4 - Poor. 10 out of 198 reviews
Rating 2 - Terrible. 6 out of 198 reviews

Reviews

Verified

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, near the subway station and a mall Great staff and amenities
Stayed 11 nights in Jul 2024
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My stay here was so lovely .. reception staff very helpful whenever I needed something .. breakfast amazing and the best fig jam ever .. the lady who came to clean my room was very very friendly and also very lovely …
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Mehmet

Liked: Cleanliness, amenities, property conditions & facilities
Airconditioner was Switched off sometimes centrally.. Breakfast, bed and staff was good
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Malgorzata

Liked: Staff & service, room comfort
No Internet access in the room. I coukd not work efficiently. Happily the personnel was very helpful
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service
Super
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Good Overall
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Amina

Disliked: Amenities, property conditions & facilities
Check-in was slow as the employee was selling snacks and liquors on the display near him. Every time someone stopped by to buy he would prioritize him over us (after a long flight) . The room had smoke smell even if we requested a non smoking room. Floor was sticky. No vanity items in the bathroom. The breakfast was disappointing in terms of variety. We ordered cappuccinos and they charged us 8$ each without notice. Not a place we would recommend especially for the price we paid.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Elmarie

Liked: Property conditions & facilities
Overall stay was OK but not excellent
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Husam

Disliked: Cleanliness, staff & service, property conditions & facilities
minimal services and the internet is so slow with frequent disconnections, breakfast is poor and no omelets or hot dishes are available. I will not stay again in this hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Berna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles top
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Grégory

Disliked: Staff & service, amenities
Chambre vieillissante. Équipements du spa pas tous opérationnels. J'avais choisi cet hôtel pour son spa et j'ai été déçu. Le personnel ke parle pas toujours anglais, et n'est pas toujours très aimable. Par exemple la personne du restaurant n'a pas voulu nous faire 2 factures séparées et s'est agacé. Et l'hôtesse du spa ne parlait pas anglais non plus. Pour une chaîne internationale c'est négligé. Et le Wifi est très mauvais
Stayed 4 nights in Jan 2026
Verified

8/10 Good

guncel

Liked: Staff & service, amenities
Disliked: Cleanliness
Genel anlamda iyiydi
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vladyslav

Liked: Cleanliness, amenities
Было все супер , вкусные завтраки
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Muharrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzeldi
Stayed 1 night in Oct 2025
Verified

8/10 Good

NAZLI

Liked: Cleanliness, staff & service, property conditions & facilities
Otelde genel olarak rahat ettik. Ancak oda oldukça soğuktu, klimayı açtım. Oda daha da soğudu resepsiyondan klimaların henüz (Ekim 11-12'si olmasına rağmen) merkezi ayarlarını yapılmadığı sıcak modunda çalışmadığı söylendi, biraz beklerseniz odanız ısınacaktde. Klimayı açtığınız için soğudu dediler. Sorunuz devam ederse tekrar arayın ben teknik servisle bir görüşeyim dedi. Tabii, beklediğimiz halde odamız ısınmadı ben de tekrar resepsiyonu aradım ve biz dışarıdayken odamıza bir küçük ısıtıcı bırakmışlar iş gördü, oda biraz ısındı en azından sorunumuz çözüldü Çalışanların yaklaşımı çözümcüldü genel olarak memnunum ama İstanbul gibi bir şehirde Ekim'in 11-12'sinde bana göre klima ayarlarını yapılmış olması gerekirdi.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Birkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riktigt bra service och mycket respekt av personalen , frukosten kan förbättras men det va ändå okej tycker jag. Läget är bra för dem som har bil och mindre bra för dem som vill åka buss. Men i övrigt var det mycket bra skulle jag säga
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
Banyosu temiz değildi, bir önceki misafirden kalan saç yumakları duşun içinde net şekilde belli olmaktaydı, vasat bir banyo düzeni mevcut Çalışanlar güler yüzlü Kahvaltısı vasat
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Emine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaucoup de clients ayant subi de chirurgies Buffet peu varié Forte odeur artificielle dans l'hôtel et chambres, qui m'a beaucoup incommodé
Stayed 1 night in Apr 2025
Verified

8/10 Good

NAZIM

Liked: Cleanliness, staff & service
Oda sigara icilebilir olsun dedim kultablasi yoktu icmedim.gece genel klimanin kotu kokusu ile uyandim.havalandirma iyi degildi.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Alihan

Es wurde nicht gemeldet, dass das Swimmingpool geschlossen wird von Dienstag an wegen Renovierungsarbeiten. Das hätte man Bescheid geben müssen.
Stayed 1 night in Apr 2024
Verified

8/10 Good

ilkin seda

Liked: Cleanliness, staff & service, property conditions & facilities

havalandırma berbat

otel genel olarak iyi sadece bize penceresi açılmayan oda verdiler ve içeride havasızlıktan bayıldık, bunun dışında spası çok iyi masaj güzeldi. Genel temizlik iyi. Çalışanlar nazik. Yemekleri beğenmedim sanki beklemiş yemeklerdi, sabah kahvaltısı orta düzey. Gideceklere tavsiyem akşam ve öğle yemeğini dışarıda yemeleri ve kendilerine penceresi açılır oda istemeleri.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Álvaro

Liked: Cleanliness, staff & service, room comfort
Todo bastante bien pero desayuno lamentable. Muy corto de variedad y comida poco saludable y poco internacional.
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Ekrem

Disliked: Staff & service, property conditions & facilities
Was mir noch in keinem Hotel der Welt passiert ist. Als wir nach 8 Stunden Stadttour zu unserem Zimmer kamen, war die Tür ganz weit offen. Die Reinigungskraft hatte die Tür offen vergessen und unser Zimmertür war ca.8 Stunden lang offen.
Stayed 5 nights in May 2023
Verified

4/10 Poor

Beyza

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Verified

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, room comfort
Wir waren mit der Familie zufrieden. Kann ich nur weiter empfehlen. Frühstück Buffet war auch in Ordnung.
Stayed 2 nights in Oct 2022