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"Let me just say if you didn’t know you wanted to stay at a real palace and be treated like royalty, now you need to add that to your bucket list! I originally booked a regular room (I was already happy that the hotel was a functioning palace and I booked it mostly for the Turkish Hamman) but was offered an upgrade at the suite on the Palace side facing the Bosphorus - I am thankful to the sweet lady at the reception that told me about it. The entire butler team, led by Necmeddin along with Erhan, Goksel and Ayhan are impeccable when it comes to customer service (think what you expect to get at a 3 Michelin star restaurant) - and I have stayed at many nice hotels. They always go above and beyond to ensure my parents and I had the most memorable experience, even though it was only for one night. I was left speechless how thoughtful and sweet they all are to ensure the entire experience was as special as possible and of the highest standard - (even the last part with the type of VIP taxi for transfer) and I’m someone that doesn’t get impressed easily given my extensive travel experiences. I would definitely come back to stay the palace suite again for a special occasion - money well spent for the unforgettable and the rare experience you get. Now I need to start looking at where else in the world that I can stay in a real palace!"

"Spotlessly clean, very comfortable, staff were super friendly and helpful. Location was perfect "

"Room and staff excellent "

"Great"

"Clean nice room "

"Brilliant hotel, located close to some of the main attractions in Sultanahmet - and within easy reach (5mins walk) of two tram lines. The room and bathroom offered everything needed (including a fridge, free bottled water daily and air conditioning), the breakfast buffet had a good range of options, for an evening meal there was an on-site (paid) restaurant - and the staff were very welcoming and friendly."

"A really nice hotel, excellent breakfast. Swimming pool is excellent and really close to the emaar square mall."

"yes staff very attentive and room was spotless "

"Very nice and clean hotel"