Skip to main content

Hotel Palace Inn

3.0 star property
A peaceful retreat in the business district where travelers can relax in lush gardens, cool off in the outdoor pool, or unwind on the terrace

Choose dates to view prices

Hotel Palace Inn, in the business district, feels worlds away. The garden offers tranquility, and the outdoor pool refreshes after meetings. Guests enjoy drinks at the bar, dining at the restaurant, free self-parking, and tour assistance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
The current price is NZ$86
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
In-room safe
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Triple Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
In-room safe
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Desk
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020

What's nearby

  • Plaza Crystal Shopping Mall - 3 min walk - 0.3 km
  • Chiapas Convention Center - 5 min walk - 0.5 km
  • Cana Hueca Park - 8 min walk - 0.7 km
  • Joyyo Mayu Park - 10 min walk - 0.9 km
  • Plaza las Americas Shopping Mall - 16 min walk - 1.4 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 55 min drive

Restaurants

  • ‪Sanborns - ‬1 min walk
  • ‪Hanasho Galerias Boulevard - ‬5 min walk
  • ‪Oh la la Pâtisserie Française Artesanal - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Los Tarros - ‬3 min walk

About this property

Hotel Palace Inn

Hotel in the business district
At Hotel Palace Inn, you can look forward to a terrace, a garden and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Tour/ticket information, a front desk safe and a water dispenser
  • A TV in reception, a 24-hour front desk and free newspapers
Room features
All 83 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks and phones

Similar properties

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Hotel Palapa Palace
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 209 reviews
The price is NZ$85
includes taxes & fees
16 Jan - 17 Jan 2026
Hotel Palapa Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Palace Inn have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Palace Inn?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Palace Inn on 19 Dec 2025 start from NZ$86.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palace Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palace Inn?

Self-parking is free at this property.

What time is check-in at Hotel Palace Inn?

Check-in start time: 1:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Palace Inn?

Checkout is at 1:00 PM. Late checkout is available for a fee (subject to availability).

Where is Hotel Palace Inn located?

Situated in the business district, this hotel is within a 10-minute walk of Plaza Crystal Shopping Mall and Chiapas Convention Center. Cana Hueca Park and Joyyo Mayu Park are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Palace Inn Reviews

8.6

Excellent

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 288 out of 523 reviews
Rating 8 - Good. 137 out of 523 reviews
Rating 6 - Okay. 47 out of 523 reviews
Rating 4 - Poor. 23 out of 523 reviews
Rating 2 - Terrible. 28 out of 523 reviews

Reviews

10/10 Excellent

Jarumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2025

10/10 Excellent

Karen Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Mariesa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were reasonably priced, staff was friendly, rooms were clean, great amenities! Would definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Stayed 3 nights in Mar 2024

4/10 Poor

Leslie

Liked: Cleanliness, staff & service
The room are cleaning service are very good, however They are every morning at fixing something down stairs very loud the card desactívate very often, some of the room has humidity!.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente
Stayed 1 night in Jan 2025

2/10 Terrible

Greenfig

Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Nov 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 3 nights in Jun 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Nov 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and very nice.

It was wonderful and everyone friendly. Had some internet issues-could be better. resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace. Only had beer-2 small bottles of red wine, tequila and not much more.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Todo en orden
Stayed 1 night in Dec 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Nov 2025

10/10 Excellent

LAURA FABIOLA

Todo excelente
Stayed 1 night in Nov 2025

8/10 Good

Tanhia Alejandra

Liked: Amenities, property conditions & facilities
Todos muy amables, solo que no lleguen a tocar a las 10 am para ver si vas a dejar el cuarto, mi suegerencia esperar a que sean la 1:00 PM para checar eso no que en pleno sueño y los baños de recepción igualantenerlos limpios de ahí todo muy bien
Stayed 3 nights in Nov 2025

10/10 Excellent

DARWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil de estacionarse y seguro
Stayed 1 night in Nov 2025

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar agradable y con buena atención por parte del personal
Stayed 1 night in Nov 2025

8/10 Good

Laura Paola

Liked: Amenities
Check in de forma sencilla
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar. Muy buena ubicación y alberca agradable
Stayed 1 night in Oct 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está cerca de plaza comercial
Stayed 1 night in Sep 2025

10/10 Excellent

Alderramet

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 1 night in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
En general bien, las instalaciones cuidadad, el aire acondicionado sirve, es decir, se puede configurar, hay rincones con telarañas, pero la cama y ropa, limpio. Tienes refri en el cuarto lo que es muy util en esta ciudad calurosa. Los operadores, algo serios, sin sonrisas, hacen los que les toca y ya.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acorde a lo que buscamos para descansar, tiene un buen restaurante precios accesibles un Oxxo justo alado de las instalaciones y de frente una plaza comercial dentro una maquina dispensora de productos… la habitacióncon aire acondicionado camas muy cómodas frigobar TV todo muy bien, me volvería a quedar
Stayed 1 night in Aug 2025

10/10 Excellent

jorge luis perez

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la alberquita y los servicios
Stayed 1 night in Aug 2025