Hotel Madrid Tuxtla

Property class: 3

Choose dates to view prices

Take advantage of a free daily manager's reception, a coffee shop/cafe and a restaurant at Hotel Madrid Tuxtla. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping
The current price is NZ$70
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, each with a black headboard, white bedding, and a red accent pillow. There is a nightstand between the beds with a phone and a small table. Above the beds, there is a framed artwork on the wall.

Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

A hotel room with two beds, each with a black headboard, white bedding, and a red accent pillow. There is a nightstand between the beds with a phone and a small table. Above the beds, there is a framed artwork on the wall.

Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

A hotel room with two beds, each with a black headboard, white bedding, and a red accent pillow. There is a nightstand between the beds with a phone and a small table. Above the beds, there is a framed artwork on the wall.

Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a nightstand, a painting on the wall, and a window with curtains.

Double Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Parking included
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includes taxes & fees
7 Nov - 8 Nov
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About the area

Located in Tuxtla Gutiérrez Centro, a neighbourhood in Tuxtla Gutierrez, Hotel Madrid Tuxtla is in a regional park. Museo de la Marimba and Museum of the City of Tuxtla Gutiérrez are cultural highlights, and travellers looking to shop may want to visit Galerias Bonampak and Plaza las Americas Shopping Mall. Looking to enjoy an event or a game while in town? See what's happening at Víctor Manuel Reyna Stadium or Foro Chiapas. Visit our Tuxtla Gutierrez travel guide
Map
6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000

What's nearby

  • A gazebo with ornate white railings and a blue dome roof, surrounded by people and trees.
    Marimba Park
    2 min walk - 0.2 km
  • A sign with the text "USEO DE LA ARIMBA" and "ZEFERINO NANDAYA A" along with two coats of arms.
    Museo de la Marimba
    3 min walk - 0.3 km
  • A large white church with a prominent cross in front.
    San Marcos Cathedral
    10 min walk - 0.9 km
  • Tuxtla Guitierrez Central Square
    8 min walk - 0.7 km
  • Bicentennial Park
    8 min walk - 0.7 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    41 min drive

Restaurants

  • La Esphera Café
    3 min walk
  • el taco loco
    3 min walk
  • Pillo's
    3 min walk
  • Relax Coffee & Tea
    3 min walk
  • Ambar restaurant & Coffee
    4 min walk

About this property

Hotel Madrid Tuxtla

  • Hotel located in Tuxtla Gutiérrez Centro
  • Take advantage of a free daily manager's reception, a coffee shop/cafe and a restaurant at Hotel Madrid Tuxtla. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A round-trip airport shuttle (surcharge), express check-in and luggage storage
    • Concierge services, a computer station and a 24-hour front desk
    • Tour/ticket information and smoke-free property
  • Room features
  • All guest rooms at Hotel Madrid Tuxtla feature perks, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Down duvets and rollaway/extra beds (surcharge)
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping and desks

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Frequently asked questions

Is Hotel Madrid Tuxtla pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Madrid Tuxtla?

As of 4 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Madrid Tuxtla on 5 Nov 2026 start from NZ$70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Madrid Tuxtla?

Check-in start time: 3 PM; check-in end time: noon.

What time is check-out at Hotel Madrid Tuxtla?

Checkout is at noon.

Does Hotel Madrid Tuxtla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 750 per vehicle applies.

Where is Hotel Madrid Tuxtla located?

Located in Tuxtla Gutiérrez Centro, this hotel is within a 5-minute walk of Marimba Park and Museo de la Marimba. Museum of the City of Tuxtla Gutiérrez and Tuxtla Guitierrez Central Square are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Madrid Tuxtla Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 247 out of 484 reviews
Rating 8 - Good. 167 out of 484 reviews
Rating 6 - Okay. 55 out of 484 reviews
Rating 4 - Poor. 6 out of 484 reviews
Rating 2 - Terrible. 9 out of 484 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an accessible price, very close to the Marimba Park, the hotel is very quiet and clean, breakfast is not included so keep in mind.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great news lace to stay Vegetarian restaurant across the street and great coffee around the corner, and just a few minutes walk from the park
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
The room was fine, minimal amenities, (soap). Staff were courteous. The AC worked fine but the fan made a lot of noise. There were no lights on the 3rd floor, we did find our room. In the morning we discovered a light switch. There was NO hot water, at all. Made me wonder if they were following the Mexican "motel" model - LOL The restaurant advertised was closed like permanent!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean an modern rooms and free breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this place so clean close to everything I ll stay again n the hotel
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
bed was very good room seems outdated no window smell came out from sink breakfast was exellent
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENTE
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Hot water with strong pressure. Very important for most travelers.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is excelent
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
The good: it was a VERY good price and located close to Marimba park with many food options nearby. Staff were friendly and helpful. The bad: there was a smoke alarm - low battery alarm going off every 10 seconds that was very annoying and went unfixed even after being advised. How hard is it to change a battery?
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A solid three star hotel experience, walkable to Marimba Plaza, which is very active and fun at night. Short cab ride to the ADO bus terminal. Tuxtla centro is not a tourist area. People are friendly enough, but the town is loud, dirty and smoggy. Hotel Madrid is a solid oasis, and with the a/c on, even the traffic sounds are drowned out.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
I liked all
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Amenities
They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Nice

AC is opd and not working properly
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una excelente experiencia En nuestra estancia en Tuxtla Gutiérrez Lugar muy céntrico, con habitaciones limpias y personal capacitado Hotel Madrid Recomendado
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel requiere mejoras, algo deteriorado
Stayed 1 night in Jun 2026