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Hilton Garden Inn Tuxtla Gutierrez

4.5 star property
Travelers find stylish relaxation at this hotel near Plaza Crystal Shopping Mall, where the outdoor pool beckons for refreshing dips anytime

Choose dates to view prices

At Hilton Garden Inn Tuxtla Gutierrez, gardens complement modern amenities. Guests enjoy drinks at the poolside bar, use dry cleaning services, and stay fit at the 24-hour gym. Free self-parking and helpful staff make exploring nearby attractions effortless.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$118
includes taxes & fees
2 June - 3 June
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About this property

Hilton Garden Inn Tuxtla Gutierrez

  • Luxury hotel near Cana Hueca Park
  • Located close to Plaza Crystal Shopping Mall and Marimba Park, Hilton Garden Inn Tuxtla Gutierrez provides a poolside bar, dry cleaning/laundry services and a bar. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free WiFi in public areas, with a speed of 50+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), an electric car charging station and smoke-free property
    • A 24-hour front desk, laundry services and tour/ticket information
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 167 rooms have comforts, such as premium bedding and heated floors, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and designer toiletries
    • 39-inch LCD TVs with premium channels
    • Wardrobes/cupboards, heated floors and mini fridges

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 695
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 695

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 320 for adults and from MXN 160 for children
  • Early check-in fee: MXN 695 (subject to availability)
  • Late check-out fee: MXN 695 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Tuxtla Gutierrez have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Hilton Garden Inn Tuxtla Gutierrez?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Tuxtla Gutierrez on 2 Jun 2026 start from NZ$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Tuxtla Gutierrez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Garden Inn Tuxtla Gutierrez?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Tuxtla Gutierrez?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 695 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Tuxtla Gutierrez?

Checkout is at noon. Late checkout is available for MXN 695 (subject to availability).

Where is Hilton Garden Inn Tuxtla Gutierrez located?

Situated in the entertainment district, this luxury hotel is within a 15-minute walk of Cana Hueca Park and Plaza Crystal Shopping Mall. Marimba Park and Canon del Sumidero National Park are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 705 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

Verified

10/10 Excellent

David Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, huge rooms, awesome staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay in Tuxtla, walking distance to shops, friendly staff, very good service.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Tonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton exceeded my expectations. I did not expect it to be this nice for the price. The hotel is very clean, with big rooms and a nice, comfy bed. I would definitely recommend this hotel and stay here again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have two very important notes to make about this hotel. The beds are very comfortable, and it's the best shower I ever had... Like I'm going to dream about that shower and worry I'll never experience one as nice as it again. I'm really worried about this. Seriously, stay here and try it for yourself and see what I'm talking about. How do I replicate this experience at home, or can I? Do I just move into this Hilton and not worry about it? That seems like a logical choice at this point because I'm having a very difficult time imagining life without this shower.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Perfect stay, as always. Really nice people
Stayed 1 night in Oct 2024
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Good: Variety of breakfast available. Room was clean. Great location. Comfortable bed. Wifi is good. Pool and gym available. Needs Improvement: Pillow's were too flat. Bathroom sink was not draining and toilet base needed to be cleaned. TV programs had lagging .
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Sep 2024
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with easy access to mall, food options, bank and available transportation. Overall hotel was very clean and staff were friendly. The pool area didn’t have any umbrellas which would have been nice and the gym didn’t have any circulation causing extreme heat when more than 1 person was working out. Would stay again if made those minor adjustments.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was decent, with a few food options nearby—though having a car definitely helps if you’re looking for more variety or higher-quality choices. I appreciated that the property is set back from the road, which helps minimize traffic noise. The room itself was clean and comfortable, though a bit dated. There were USB outlets available, but no USB-C, which would have been more convenient. I didn’t use the in-room coffee maker, as the water reservoir looked a bit dirty. Overall, it was a comfortable stay with a few minor drawbacks.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Zeljko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rekfast was amazing!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Mauricio A

Liked: Cleanliness, amenities, property conditions & facilities
In great location. Staff was helpful. Would stay again
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

SILVIA

Liked: Cleanliness
n/a.. this property rents the Hilton Garden Inn .. however the services and such are not!!
Stayed 2 nights in May 2026
Verified

6/10 Okay

Mario

A
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

ARMIN ALBERTO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

PETER

Liked: Cleanliness, amenities
good front desk service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jörg Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Tuxtla Gutiérrez.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness
Overall good property. Breakfast just ok.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is always great at this hotel.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Victor Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, it is cute
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cesar Pável Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2025