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Entire apartment

The Garden Residences by Casago

4.0 star property
Apartment in Tulum with kitchen and pillowtop bed

Photo gallery for The Garden Residences by Casago

Outdoor pool
Public bath
Exterior
Smart TV
Outdoor pool
The Garden Residences by Casago provides amenities, such as a rooftop terrace and a garden. Guests can connect to free in-room WiFi.

Reviews

2.0 out of 10

Entire apartment

1 bedroom1 bathroomSleeps 35 sq m

Popular amenities

  • Kitchen
  • Pool
  • Outdoor space
  • Air conditioning
  • Free WiFi

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Garden Residences by Casago

Apartment in Tulum with kitchen and pillowtop bed
This smoke-free apartment building features an outdoor pool, a rooftop terrace and concierge services. WiFi in public areas is free. Additionally, a garden, a picnic area and a communal living room are on-site. The apartment provides a sofa bed and a dining area, plus a kitchen and a Smart TV with digital channels. Added amenities include free WiFi, a pillowtop bed and premium bedding. Housekeeping is available on request.
Air-conditioned accommodation at this apartment offers a safe and free toiletries. This accommodation is furnished with single sofa beds and dining tables. Pillowtop beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Smart televisions come with premium digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool.

Property amenities

Beach

  • Beach loungers
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres

Kitchen

  • Blender
  • Freezer
  • Griddle
  • Ice maker
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Separate dining area

Entertainment

  • Smart TV with premium digital channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Safe
  • Virtual front desk

Location highlights

  • In an entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Bed sheets changed on request
  • Garden
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are required to download the property's WhatsApp mobile app before check-in

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Smoking

Smoking is not permitted

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Phimai Tulum By Casago Tulum
Phimai Garden Tulum by Casago Tulum
Phimai Garden Tulum by Casago Apartment
Phimai Garden Tulum by Casago Apartment Tulum

About the area

Located in Zama, a neighbourhood in Tulum, this apartment is in the entertainment district. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting.
Visit our Tulum travel guideOpens in a new window
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Map
C. Iximche,, Lote 002 Mz 007, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.8 km
  • Las Palmas Public Beach - 6 min drive - 4.3 km
  • Tulum Beach - 6 min drive - 5.6 km
  • Playa Paraiso - 8 min drive - 5.0 km
  • Tulum Mayan Ruins - 8 min drive - 5.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Jasmine - ‬8 min walk
  • ‪Coco Cafe - ‬9 min walk
  • ‪Escama - ‬17 min walk
  • ‪Rossina - ‬8 min walk
  • ‪Carl's Jr. - ‬17 min walk

Frequently asked questions

Does The Garden Residences by Casago have a pool?

Yes, this property has an outdoor pool.

Is The Garden Residences by Casago pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Garden Residences by Casago?

There is free parking nearby.

What time is check-in at The Garden Residences by Casago?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM.

What time is check-out at The Garden Residences by Casago?

Checkout is at noon.

Where is The Garden Residences by Casago located?

Located in Zama, this apartment building is 0.9 mi (1.4 km) from Dos Aguas Park and 2.8 mi (4.6 km) from Tulum Mayan Ruins. Hunab Lifestyle Center and Jaguar Park are also within 1 mile (2 km).

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Reviews

The Garden Residences by Casago Reviews

2.0

2.0

Cleanliness
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

2/10 Terrible

Baldemar

Disliked: Cleanliness, room comfort, communication

Corrupt property

I didn’t see anything “stained lines” could have been from a previous guest. But on another note my bank did confirm that the charge of $69.48 did in fact link to a company that you do business with. I had to file a dispute. I know for a fact that the only time I used that card was on 11/7 with your agent. The unauthorized charges was also on 11/7. I’m quite upset about that. Also I’m upset that my glasses (worth over $300.00 US)were stolen at your property. I don’t believe an other guest stole’s them. If you attempt to charge me extra, I will peruse legal action against your company. And you should look into your employees for mishandling my credit card and not turning in guest property.
Stayed 13 nights in Jul 2025