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JW Marriott Starr Pass Resort and Spa

4.5 star property
Luxury Tucson resort in Tucson Estates with 3 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for JW Marriott Starr Pass Resort and Spa

Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
The price is NZ$676
includes taxes & fees
24 Sept - 25 Sept
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Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony | Living area

Junior Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, City View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, City View (Balcony) | Living area

Presidential Suite, 1 Bedroom, Non Smoking, City View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Golf View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Golf View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • 40 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Golf View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Golf View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Terrace

Suite, 1 King Bed, Non Smoking, Terrace

Suite, 1 King Bed, Non Smoking, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking | Living room

Signature Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Golf View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • 40 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, Non Smoking, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Golf View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • 40 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Patio, Poolside)

Room, 2 Queen Beds, Non Smoking, Pool View (Patio, Poolside) | Pool

Room, 2 Queen Beds, Non Smoking, Pool View (Patio, Poolside)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 1 Bedroom, City View

Luxury Suite, 1 Bedroom, City View | Living area

Luxury Suite, 1 Bedroom, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 165 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Similar properties

3 outdoor pools, open 8:00 AM to 10:00 PM, free pool cabanas
The Westin La Paloma Resort and Spa
Pool
Hot tub
Spa
Pet-friendly
8.4 out of 10, Very good, (1005)
The price is NZ$501
includes taxes & fees
24 Sept - 25 Sept
The Westin La Paloma Resort and Spa

About the area

Map
3800 W Starr Pass Blvd, Tucson, AZ, 85745

What's nearby

  • Tucson Mountain Park - 1 min walk
  • Starr Pass Golf Club - 19 min walk
  • Tucson Convention Center - 11 min drive
  • University of Arizona - 13 min drive
  • Old Tucson Studios - 18 min drive

Getting around

  • Roy Laos Transit Center - 14 min drive
  • Tucson Station - 17 min drive
  • Tucson International Airport (TUS) - 21 min drive

Restaurants

  • ‪McDonald's - ‬14 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Whataburger - ‬9 min drive
  • ‪Daisy Mae's Steakhouse - ‬5 min drive
  • ‪Wendy's - ‬8 min drive

About this property

JW Marriott Starr Pass Resort and Spa

Luxury family-friendly resort located in Tucson Estates
You can look forward to a golf course, a poolside bar and a corner/local shop at JW Marriott Starr Pass Resort and Spa. Tee up with amenities, such as a driving range, golf lessons and a golf clubhouse, at this resort. Treat yourself to aromatherapy, hydrotherapy or a deep-tissue massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and southern cuisine. Yoga classes are offered at the 24-hour gym; the property also has a terrace, shopping on-site and a coffee shop/cafe. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools and a children's pool, with a lazy river, a waterslide and cabanas
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, supervised childcare (surcharge) and massage treatment rooms
  • A computer station, a 24-hour front desk and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 575 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and separate baths/showers
  • 46-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 27 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Catalina Barbeque
  • Plunge Poolside Dining
  • Primo with Patio Dining
  • Salud
  • Signature Grill

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 27 holes of golf
  • Children's pool
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,836 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • In-room bottled water
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 27 per person
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 29 per day (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Starr
JW Marriott Starr Pass
JW Marriott Starr Pass Resort
JW Marriott Starr Pass Resort Tucson
JW Marriott Starr Pass Tucson
JW Starr Pass
JW Starr Pass Resort
Marriott Starr Pass
Starr Pass JW Marriott
Starr Pass Marriott
JW Marriott Starr Pass Resort Spa
Jw Marriott Starr Pass Tucson
JW Marriott Starr Pass Resort Spa
JW Marriott Starr Pass Resort and Spa Resort
JW Marriott Starr Pass Resort and Spa Tucson
JW Marriott Starr Pass Resort and Spa Resort Tucson

Frequently asked questions

Does JW Marriott Starr Pass Resort and Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access starts at 6 AM.

How much does it cost to stay at JW Marriott Starr Pass Resort and Spa?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at JW Marriott Starr Pass Resort and Spa on 24 Sept 2024 start from NZ$597.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Starr Pass Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Starr Pass Resort and Spa?

Self-parking is available for USD 15 per day. Valet parking is available for USD 29 per day.

What time is check-in at JW Marriott Starr Pass Resort and Spa?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Starr Pass Resort and Spa?

Checkout is at 11 AM.

Where is JW Marriott Starr Pass Resort and Spa located?

This family-friendly Tucson resort is located in the mountains, within 1 mi (2 km) of Tucson Mountain Park and Starr Pass Golf Club. International Wildlife Museum and Greasewood Park are also within 3 miles (5 km).

JW Marriott Starr Pass Resort and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1001 reviews" "
Rating 8 - Good. 214 out of 1001 reviews" "
Rating 6 - Okay. 68 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredible and went out of their way to make sure that we were satisfied with our dining experiences, pool side comfort, room, and our stay!
Stayed 3 nights in Sep 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
They have a caputured audience as there is nothing else around the property and the prices of the food and drink are ridiculous. It was a Friday and the place was deserted which was fine. Had the large pool all to myself. Paying for parking in such a remote place is yet another insult.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

ursula

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Stayed 2 nights in Aug 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne, Woodhaven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, food was pricey when traveling with kids.
Stayed 2 nights in Jun 2024

6/10 Okay

Diana

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Gergana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking and serene views. One step away from Sagiaro mountains and nature, with view to the whole Tucson valley. Lovely chatter and laughter all around. The lazy river provided a perfect setup to chat with my friends and soak into the water. The water slide was fantastic add for my son. A favorite getaway, we will be back again!
Stayed 1 night in Jul 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Beatriz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, enjoyed the pools. Staff was so friendly, helpful and always available.
Stayed 1 night in Jul 2024

10/10 Excellent

Traveler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing. Highly recommend the 7 am morning Mitakuye Oyasin ceremony.
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rick

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and remarkable service!
Stayed 3 nights in Jul 2024

4/10 Poor

Sophia

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
First day we got there, the pool was filthy and cloudy. Our shower looked like it hadn’t been washed in a long time. There were bugs in the room and it smelled musty. I also had to make an issue about the breakfast buffet I pre paid for through Expedia’s booking. Poolside service was slow, by the time we got our drinks we had to head back to the room, the girl never came back with our check and we waited, my husband even stayed behind to wait longer. Super frustrating this time around and we visit every year.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with family and small children
Beautiful place! All the staff were so friendly and accommodating! Will definitely be coming back.
Stayed 1 night in Jul 2024

6/10 Okay

melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is huge. Room to pool was a very long walk. Pool was overcrowded on 4th of July. Overrated and overpriced.
Stayed 1 night in Jul 2024

4/10 Poor

araceli

Travelled with family and small children
Disliked: Staff & service
Some staff was not friendly and there seemed to be no communication between the staff members
Stayed 1 night in Jul 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did choose to stay on the 4th of July which probably was a bad idea, the pools were way over crowded and the cleanliness wasn’t the best, rules definitely weren’t being followed, people taking the lazy river rafts to their chairs so others couldn’t use and the trash being left as they were floating around the river, there also should’ve been someone regulating at the bottom of this slide clearing people out of the way so kids could come out safely, people were letting kids dive into that area and swim around which could’ve turned out badly
Stayed 1 night in Jul 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in Jul 2024

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best in the desert
Stayed 1 night in Jun 2024

8/10 Good

Freida, Prescott Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, clean and quiet. I was dissappointed in the parking cost and also that the staff did not tell us that three adults could access the pool area with one room. I bought two passes for over 200.00 when I did not need to.
Stayed 2 nights in Jun 2024

4/10 Poor

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort fees are $49 with $.89 per day valet is $35 a night it adds up The food options were not great and once you ordered room service, the food arrived cold
Stayed 5 nights in Jun 2024