Lunch and dinner served, French cuisine
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Reviews of Brit Hotel Le Royal - Troyes

3 out of 5
Brit Hotel Le Royal - Troyes
22, Boulevard Carnot, Troyes, AUBE

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 691 reviews" "
Rating 8 - Good. 306 out of 691 reviews" "
Rating 6 - Okay. 100 out of 691 reviews" "
Rating 4 - Poor. 24 out of 691 reviews" "
Rating 2 - Terrible. 11 out of 691 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2024
Response from Chloé on 19 Feb 2024
Toute l'équipe du Royal Hôtel vous remercie de votre commentaire, nous espérons vous accueillir prochainement dans notre établissement

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Maria

Stayed 1 night in Dec 2023

8/10 Good

Lucie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking. Nice rooms.
Stayed 1 night in Dec 2023
Response from Chloé on 16 Dec 2023
Toute l'équipe du Royal Hotel vous remercie de votre commentaire, nous espérons vous accueillir prochainement dans notre établissement

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, informed staff. Clean and equipped bedroom and bathroom. Plentiful breakfast with varied choices. Ten minutes walk to the medieval area that has plenty of choice for eating.
Stayed 1 night in Sep 2023
Response from Chloé on 1 Oct 2023
Toute l'équipe vous remercie de votre commentaire, nous espérons vous accueillir prochainement dans notre établissement

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location with helpful staff and excellent food in the restaurant
Stayed 1 night in Sep 2023
Response from Chloé on 1 Oct 2023
Toute l'équipe vous remercie de votre commentaire, nous espérons vous accueillir prochainement dans notre établissement

6/10 Okay

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
A place to pay your head.
A very plain rather anonymous hotel sandwiched between the train station and attractive old town. The room was recently renovated and modern if basic but the rest of the hotel was quite dated. Fine for a one night stopover but not a place to linger.
Stayed 1 night in Sep 2023
Response from Chloé on 1 Oct 2023
Toute l'équipe vous remercie de votre commentaire, nous espérons vous accueillir prochainement dans notre établissement

8/10 Good

Devy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to sleep and have basic breakfast. Hotel is within walking distances to train station, bus stop, pharmacy, places to eat, self-service laundry shop. All within walking distance. Hotel needs to have “clean my room sign”. All staffs are friendly. Some are able to speak basic English. Google translate helped.
Stayed 5 nights in Aug 2023
Response from Chloé on 1 Oct 2023
Toute l'équipe vous remercie de votre commentaire, nous espérons vous accueillir prochainement dans notre établissement

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lee

Stayed 1 night in Aug 2023

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Daniel H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good place to stay for a few days
very nice hotel. good location. A little outdated, but the room was clean
Stayed 2 nights in May 2023
Response from chloé on 27 Aug 2023
Toute l'équipe vous remercie de votre commentaire, et espérons vous accueillir a nouveau dans notre établissement

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth, Harlow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Aug 2023
Response from . on 6 Aug 2023
Nous vous remercions de votre commentaire, nous espérons vous accueillir à nouveau dans notre établissement.

10/10 Excellent

Russell

Stayed 1 night in Jul 2023
Response from . on 6 Aug 2023
Nous vous remercions de votre commentaire, nous espérons vous accueillir à nouveau dans notre établissement.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Feite

Stayed 1 night in Jun 2023
Response from . on 6 Aug 2023
Nous vous remercions de votre commentaire, nous espérons vous accueillir à nouveau dans notre établissement.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Train and bus depot is around the corner. Many quaint restaurants and shops close by. Great breakfast.
Stayed 4 nights in Jun 2023
Response from . on 6 Aug 2023
Nous vous remercions de votre commentaire, nous espérons vous accueillir à nouveau dans notre établissement.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always. Merci.
Stayed 1 night in Apr 2023

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Simon

Business traveller
Stayed 1 night in Mar 2023

10/10 Excellent

Simon

Stayed 1 night in Mar 2023

8/10 Good

Irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Elliott

Stayed 1 night in Sep 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served its purpose well
Served us perfectly well for an overnight stay on our homeward bound leg from the South of France to UK.
Stayed 1 night in Sep 2022

8/10 Good

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was lovely experience for our family. The hotel was quiet, clean and locked within very short walk to the beautiful town centre. The breakfast was great and beds comfortable. Highly recommended.
Stayed 1 night in Aug 2022

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fourth overnight stop there. Excellent value, great location two minutes walk from the Old Town. The upgraded 'superior' rooms are well worth the modest extra charge. A well provided for breakfast. Parking is OK on street but is charged for, and secure parking at the rear of the hotel is better value and well worth booking in advance at the 7 euros overnight charge.
Stayed 1 night in Aug 2022

10/10 Excellent

gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very warm welcome. You can park immediately outside the hotel. Plus the rooms are air conditioned
Stayed 1 night in Aug 2022

10/10 Excellent

Katherine

Stayed 1 night in Aug 2022

6/10 Okay

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premier Inn Lite
I find that Brit Hotels are a bit hit and miss. This one suited my needs but my needs were only to have somewhere to sleep. The surrounding area is quite nice.
Stayed 1 night in Jul 2022

8/10 Good

Philippe

Stayed 1 night in Jun 2022

2/10 Terrible

Steven

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I often wondered what the worst hotel in the world would look and feel like. Needless to say, my dreadful stay with this hotel led me to realise I was experiencing it for real. No parking for customer’s with disabilities. There are but they’re taken up by none disabled customers. Drab looking rooms with poor air conditioning unit. The main complaint was the shower which flooded the bathroom and crept into our bed room. Poor drainage and dodgy sealant meant only my wife was able to shower. If I could award this hotel 0/10, that’s what it would get. The reviews for this place must be manipulated, for 100 Euros a night you could book a Novotel or Jury’s Inn for near that price and your experience with be better 10 fold. A disgrace really.
Stayed 1 night in Jun 2022

8/10 Good

Una

Liked: Cleanliness, room comfort
Under whelmed, but great location
The location of the hotel for Troyes medieval village is perfect. The hotel is easy to find, parking is payable near by. I booked this for the pool table in the photos, but couldnt find it, the receptionists english was as bad as my french so didnt bother to ask about it. The room was supposed to by superior, it had a balcony if that qualifies?
Stayed 1 night in Apr 2022

10/10 Excellent

Judi

Stayed 1 night in Mar 2022

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and location for medieval Troyes
Hotel conveniently located near medieval old town, just a 5 minute walk away. Troyes a good location for a stop over while driving on the nearby motorway. Hotel clean and tidy. Helpful staff.
Stayed 1 night in Feb 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Wagner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Traveling with my Pet. Hotel is well prepared for Pets.
Stayed 1 night in Oct 2021

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Lynn

Disliked: Cleanliness, property conditions & facilities
Don’t order the scrambled eggs.
Staff were friendly. The breakfast was disgusting and wish we had gone somewhere else for that. We ordered scrambled eggs which were obviously processed eggs gone cold and microwaved. Absolutely terrible! The bathroom was quite dirty. The bed was comfortable. I’d rather pay 20 Euros extra and take my chances at another hotel to be honest.
Stayed 1 night in Aug 2021

4/10 Poor

Louise

Disliked: Cleanliness, property conditions & facilities, room comfort
otel seen better days
This is an old dated hotel that has seen better days. Communal areas need cleaning and room was dark and dingy. Bathroom needed replacing old and rusty fittings. Bedding was clean and staff OK but would not recommend to anyone.
Stayed 1 night in Jul 2020

10/10 Excellent

Janet

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean and with an outstanding restaurant.
We've been staying at this hotel twice a year for several years en route to and from our skiing holiday in the French Alps. It is centrally located, simple but clean and tidy. The staff are friendly and helpful. The restaurant is outstanding ensuring an extremely pleasant evening's dining without the hassle of braving the weather to look for somewhere to eat. Breakfast is a self-service buffet with a wide variety of choices. I would definitely recommend this hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a good location
This is a simple but clean hotel, well-located near the old city and the train station. It's nothing fancy, but it's an affordable option in the center of town, and I stay here quite frequently.
Stayed 1 night in Jan 2020

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying on Troyes
When in Troyes I always stay at your hotel it's just so convenient with good parking and a great restaurant
Stayed 1 night in Jan 2020

10/10 Excellent

julie everett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jan 2020

10/10 Excellent

Terry, Menetreuil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed that we were unable to use the restaurant but good reason for it not being available.
Stayed 1 night in Jan 2020

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Winner!
Unfortunately we only stayed at the Brit Hotel (The Royal) for one night - it was so good we will definitely include it in our next trip if possible. The staff were very helpful and encouraged our attempt at the language even though they spoke perfect English. The room was very comfortable - modern, clean and an added bonus was the tea and coffee making facilities. The furnishings and decoration to the room looked quite new. The bathroom / shower was very good. We had dinner in the restaurant which did not disappoint, again the service was excellent. We had to leave early in the morning so did not sample the breakfast - which looked most inviting!
Stayed 1 night in Sep 2019