Troy Hills Hotels, Parsippany

"Clean room, fast check in "

"Parking was easy and plenty of space"

"Clean, quiet rooms, breakfast was good. "

"The lobby smelled like cat urine as well as the main stairs The gentleman at the front desk didn’t disclose that the TV was out in the whole building they illegally charge you tax on your deposit and the taxes are not refunded I was placed on the second floor when my wife was visibly unable to walk stairs because she was on crutches when I asked for the accommodation I was refused the room was dirty with pet hair everywhere it was so bad that we did not even complete our stay even after being refused a refund . We stayed one night out of the four and left in the morning and will not be coming back to this establishment The problem is the owner and management and front desk housekeepers are nice but they are very limited in the ability to provide services because of management "

"Coffee was free in the lobby, but tea you had to pay over $3.00 for a cup at the restaurant. "

"The price for a room in this hotel is too expensive. My room was literally falling apart. The lights, air conditioner, chairs and even soup dispensers were broken. The carpet was very stained and dirty. The pool is also very small. I cannot imagine what it would be when is busy. Breakfast was not terrible but it wasn't great either. The gentlemen at the front desk was nice and cortesious. "

"Everything was good "

"The staff was really nice my stay was great "

"Forgot my passport & jewelry in the room safe on my way to a cruise but the staff kept it safe until I returned back to the hotel."