Reception

Reviews of Grand Vaves Otel

4 out of 5
Grand Vaves Otel
Anadolu Bulvari No 44, Trabzon, Ortahisar

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 34 reviews" "
Rating 8 - Good. 7 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 3 out of 34 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Safwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
During our stay at the hotel, we had a wonderful time and found the staff to be very welcoming. However, we did find the price to be on the higher side compared to our expectations. Additionally, we noticed that some of the furniture in the room was a bit worn out. We also found the extra bed to be uncomfortable. Despite these minor issues, we still had a good experience overall and would consider coming back in the future.
Stayed 1 night in Jul 2023

10/10 Excellent

Sherif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very smiley and friendly They’re the best of the best Very professional house keepers The room is very clean and comfortable Everything about the hotel is great The area around not good for tourists You must have a car or taxi to get to where you want I definitely will stay with the hotel again
Stayed 3 nights in Apr 2023
Response from Grand Vaves Hotel on 27 Apr 2023
Dear Guest,Thank you very much for your valuable feedback.We look forward to hosting you again.Best Regards,

10/10 Excellent

Hafidh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Grand Vaves Hote
Amazing stay! Friendly staff and very meticulous cleanliness
Stayed 1 night in Sep 2022
Response from Grand Vaves Hotel on 8 Sept 2022
Dear GuestThank you for your feedback!We're looking forward to welcoming you again.Sincerely yours

2/10 Terrible

Faisal

Stayed 1 night in Jul 2022
Response from Grand Vaves Hotel on 19 Aug 2022
Hello Sir,we are sorry for the negative situations you have experienced regarding your accommodation experience. Is there anything we can do for you?

10/10 Excellent

Saied

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff, nice view, good breakfast and clean hotel.
Stayed 4 nights in Mar 2022

6/10 Okay

Mohammed Rashid

Travelled with family
Liked: Cleanliness
The hotel was very good , staff was very good but location was bad and breakfast was so limited Since hotel is in bad location , they should start shuttles to the center or any close by restaurant or malls There is tax’s or good restaurant around
Stayed 3 nights in Aug 2021

8/10 Good

Ibrahim

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel functioning during a pandemic the stay was comfortable and lovely. The staff were very nice and welcoming.
Stayed 2 nights in Feb 2021
Response from GRAND VAVES on 2 Mar 2021
Thanks for your comments. We are glad to know you enjoyed your stay.

6/10 Okay

Ibrahim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Second choice
+ve 1) Friendly staff 2) Location is not that bad even not that good. 3) Clean and modern design overall. -ve 1) Give us separate beds instead of queen bed. 2) breakfast very limited choice give it 2/5
Stayed 3 nights in Jul 2019

10/10 Excellent

طلال

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Advice
Very good
Stayed 1 night in Mar 2019
Response from GRAND VAVES OTEL on 29 Mar 2019
THANK YOU SO MUCH SIR SEE YOU AGAİN

10/10 Excellent

Agil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from GRAND VAVES OTEL on 10 Feb 2019
thank you sir see you again have great days

10/10 Excellent

Zaheer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from GRAND VAVES OTEL on 30 Nov 2018
THANK YOU SİR SEE YOU AGAIN

10/10 Excellent

Dmitry, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast. Comfortable bed and pillows. Free parking.
Stayed 1 night in Sep 2018

8/10 Good

Hassan, Saudi Arabia

Liked: Staff & service, property conditions & facilities
New hotel, good breakfast. 10 minuets walk from the Forum mall. No shopping area around the hotel
Stayed 1 night in Aug 2018
Response from GRAND VAVES OTEL on 14 Sept 2018
thank you wery much sır see you again

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The location of the hotel is not good..Too much traffic and congestion.
Stayed 1 night in Aug 2018
Response from GRAND VAVES OTEL on 13 Aug 2018
Dear Sır: it's not a problem with our hotel this is the city problem we thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 7 nights in Jul 2018
Response from Akin on 31 Jul 2018
we are proudly announce that we start to accept quests at our property.For 21 days upper than 1.000 quests.That was great opening.thanks You all.

10/10 Excellent

Saida

Stayed 2 nights in Apr 2023
Response from Grand Vaves Hotel on 19 May 2023
Dear Guest, Thank you for sharing your feedback. We will have the pleasure of welcoming you again. Best Regards,

10/10 Excellent

müfit ihsan

Stayed 2 nights in Nov 2022
Response from Grand Vaves Hotel on 30 Nov 2022
Sayın Misafir, Değerli geri dönüşleriniz için çok teşekkür ederiz.Umarım sizleri tekrar ağırlama fırsatımız olur.Saygılarımla,

10/10 Excellent

EYTIBAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Cagdas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
harika
mükemmel
Stayed 1 night in Nov 2021

10/10 Excellent

Rashed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Khaled

Stayed 1 night in Aug 2021

8/10 Good

Erdogan

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 13 nights in Jun 2019

2/10 Terrible

Selçuk

Disliked: Cleanliness, property conditions & facilities
Kötü
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Meget larme . Du hører nærmet alt fra andre værelser ved siden af. Larm fra biler.. Service var meget dårligt .
Stayed 3 nights in Apr 2019

8/10 Good

Adem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhig und sauber
Wir können sagen es ist gut. Wenn wir wieder gehen würden übernachten wir wieder hier.
Stayed 8 nights in Oct 2018
Response from grand vaves otel on 3 Nov 2018
thank you so much sir see you agaın

10/10 Excellent

cici, wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauber und alles neu
Das Hotel ist Sauber und das Personal freundlich. Gutes 4 Sterne Hotel.
Stayed 2 nights in Sep 2018
Response from GRAND VAVES OTEL on 19 Sept 2018
thanyou wery much sır see you again

8/10 Good

Kmasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق جيدجدا
جميل الفندق وتحس في الراحة
Stayed 1 night in Aug 2018
Response from GRAND VAVES OTEL on 24 Aug 2018
thank you wery much sır see you again

2/10 Terrible

Majed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ماجد الشهري
الموقع غير جيد تماما يقع حول صناعية سيارات وورش وزحمة أثناء التحرك بالسيارة ودخان في الاسياب وعاملة التنظيف المليانة الي قاصة شعرها تدخل غرفتي بدون استأذآن وانت نايم ولافي احترام وقلت لهم لا عاد تدخل عيب وين خصوصية الأشخاص أيضا الغسيل اتلفو ملابسي والله رافضين يعترفو آخر شي حديتهم قامو خصمو الغسيل البوفية المفتوح غير خدومين ومتضايقين من العرب آخر زيارة للمنطقة ككل وكل شكري وتقديري للأخ الفاضل فردوس السوري المترجم هو الوحيد الذي يحترم الجميع ويخدم الجميع
Stayed 2 nights in Aug 2018
Response from GRAND VAVES OTEL on 15 Aug 2018
dera sir: this is the fırst tıme thıs problem has lived because of the problem of season we apologize

10/10 Excellent

sefer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Bästa hotellet hittills,bekvämlighet och service
Stayed 1 night in Jul 2018
Response from Akın Kurt on 3 Aug 2018
Thanks a lot

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok İyi
Ilgi ve hizmet çok iyi, düşünmeden tavsiye edebiliriz...!!!!
Stayed 5 nights in Jun 2018
Response from Akın Kurt on 11 Jul 2018
Selim Bey güzel yorumlarınız için çok teşekkür ederiz