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Reviews of Hotel Tonnara

4 out of 5
Hotel Tonnara
Largo Tonnara S.S. 113, Trabia, Palermo

Reviews

6.8
Rating 10 - Excellent. 8 out of 36 reviews" "
Rating 8 - Good. 12 out of 36 reviews" "
Rating 6 - Okay. 7 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 6 out of 36 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s A Beautiful Hotel. The food was delicious. Just sweet!!
Stayed 1 night in Jan 2024

2/10 Terrible

Andrea

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I would never stay here again. Our AC was shut off at 6 am and we woke up in a panic attack because of how hot the room was. We had ti run to the front desk to ask for the AC to be turned on,Italy had a heat warning that day …. We were told we can eat at 1 pm after waiting around for hours at 2 pm they find us ti tell us the table was ready, we denied the table since we already had other plans the lady rolled her eyes in disgust. We would never stay here again.
Stayed 1 night in Jul 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Beautiful location and views of the sea! The on site restaurant was amazing!
Stayed 2 nights in Oct 2018

8/10 Good

Monty, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Lovely private beach
We stayed at the hotel as we were part of the wedding party at the castle. My criticism of the hotel was the breakfast. Breakfast was between 7.30and 10.30. The food started running out after about 9.30 and despite requesting the staff to replenish the food -simple things like bread and scrambled eggs which by the way was the only hot food served, they ignored the request. The wedding party spent a lot of money on drinks and food at the hotel and therefore made a lot of money on these but unfortunately they tried to save money on the breakfast. Our room didn't have a safe and there are no tea making facilities nor an iron provided. you had to pay for the hire of towels 5 euros per towel. Its a 4 star hotel and I expect these things to be provided free of charge
Stayed 3 nights in Aug 2018

10/10 Excellent

Dili, Topeka, Ks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tonnara is beautiful and charming. The staff at the reception desk were not very friendly but the staff in the restaurant were excellent! The food was very good! The area is truly beautiful and it has a nice beach.
Stayed 2 nights in May 2018

8/10 Good

cynthia, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff but the breakfast is not worth getting up for.

10/10 Excellent

Paolo

Stayed 1 night in Dec 2023

4/10 Poor

Leonardo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Siamo stati ospiti della struttura per 2 notti considerando la vicinanza al castello Lanza Branciforte cui eravamo invitati per un matrimonio. Al nostro arrivo abbiamo trovato il pavimento della stanza bagnato pensando fosse stato appena pulito invece abbiamo poi constatato che fosse un problema dell’aria condizionata perennemente guasta che non hanno mai sistemato dopo varie promesse. Lavandino trovato otturato all’arrivo ma prontamente stappato da un addetto. Nessuna finestra in camera quindi piuttosto angusta però posso capire che ogni stanza abbia il suo design particolare. Spa solo a pagamento inclusa la piscina al chiuso. Piscina esterna mai accessibile perché sempre chiusa durante tutta la durata. Struttura in generale datata che necessita urgentemente di essere sistemata. Spiaggia sporca e non curata. Colazione buona ma quasi tutto dolce, può essere migliorata. Servizio di stiratura a 5€ a camicia mi sembra un po’ esagerato, tuttavia servizio eseguito egregiamente. Personale cordiale e disponibile.
Stayed 2 nights in Sep 2023

8/10 Good

Raffaele

Travelled with group
Liked: Cleanliness, staff & service
Una bellissima struttura accogliente e ben organizzata tranne qualche pecca: il parcheggio e la colazione che non posso definire all'italiana, succhi, caffè, cappuccino e altre bevande calde servite dal distributore automatico mentre marmellate e cioccolato ignoro la provenienza praticamente è servita con prodotti poco italiani, ma per il resto direi veramente buono.
Stayed 7 nights in Aug 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Signs
Not enough directions to rooms etc.
Stayed 1 night in Jul 2023

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Rita

Travelled with family
Disliked: Staff & service, property conditions & facilities
pessima esperienza, avrei dovuto fidarmi delle recensioni. troppo poco meritate le 4 stelle, io proporrei altri criteri di valutazione, camera dagli arredi al limite della decenza, lenzuola ruvide e fastidiose, asciugamani ''stagionate'', stendiamo un velo pietoso sui servizi inclusi...Peccato anche per la struttura originale, che era bella, una volta.
Stayed 1 night in Jul 2023

6/10 Okay

Maurizio

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Marta

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
L’esterno della struttura molto gradevole. L’interno della struttura deludente, non all’altezza di un 4 stelle. Camere poco curate e bagni da ristrutturare. Una delle due ante della doccia della mia camera si chiudeva a metà e questo ha significato fare una doccia veloce e la fuoriuscita di acqua sul pavimento. Fatto presente alla reception non hanno chiesto se volessimo cambiata la camera visto il disagio, nonostante l’albergo non fosse al completo. La mattina del check out alle 07.45 hanno permesso l’inizio dei lavori in una camera accanto alla nostra perchè , parole della receptionist, noi saremmo andati via ed a loro sembrava un orario in cui potessimo essere svegli. E se avessimo voluto dormire fino alle 10.30? Ma andiamo avanti. Altra problematica l’aria condizionata. Al nostro arrivo ci è stato detto che è centralizzata e che sarebbe stata accesa dalle 15.00 alle 10.00 del mattino seguente. Abbiamo preso la stanza alle 12.00 (cortesemente consegnata prima del check in) e ci siamo dovuti preparare per un matrimonio in una stanza abbastanza calda. La mattina seguente alle ore 08.35 l’aria condizionata era già stata staccata. Se non ci fossero stati questi inconvenienti sarebbe stato un soggiorno davvero piacevole.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this hotel!
Unfriendly personnel (all the ones at the reception) and old rooms. Our air condition was shut down several times with the excuse that this is normal at 10AM because of the cleaninig and automation while in other rooms the air conditioning was active. The shower was leaking and with black stains. The breakfast buffet was minimalistic. The only acceptable thing was the small beach with included chairs and umbrellas.
Stayed 1 night in Jun 2022

8/10 Good

Roberto

Liked: Cleanliness, staff & service
Accoglienza e disponibilità dello staff intero: lodevole Tempo e periodo sfavorevole ma inevitabile
Stayed 2 nights in Dec 2021

2/10 Terrible

Andrea

Stayed 1 night in Jul 2021

8/10 Good

Henri

Stayed 2 nights in Nov 2019

6/10 Okay

Norbert

Liked: Staff & service
Liegt am Wasser und hat besten Zeiten gesehen.
Schöne Lage, nettes Personal. Etwas heruntergekommen. Zimmer war nicht wie beschrieben. Kein privater Balkon, nicht wirklich ein „Wohnraum“. Preis deshalb eher hoch. Dennoch hat es uns gefallen eh. Der Nähe zum Wasser und wegen des etwas morbiden Charme.
Stayed 2 nights in Oct 2019

2/10 Terrible

Josette-marie

Disliked: Staff & service, property conditions & facilities
A regarder à deux fois avant de tomber dans le pie
Hôtel au bord de la route très bien placé sauf si vous avez la chambre au dessus du bar musique jusqu’à 1 h du matin. On a dû payer un supplément pour une vue mar sinon on nous avait octroyé une chambre sans fenêtre!!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
nous avons aimés le cadre , le restaurant , la chambre avec balcon sur mer , le service du personnel d'entretien . Nous n'avons pas aimer : l'acceuil froid , impersonnel , même pas de bonjour , aucun renseignements! ; la saleté de la plage: déchets, mégots, canettes , le peu de transat , sans coussins , les parasols manquants! personne pour aider à mettre ou retiere les parasols!!!!!!! pas digne d'un 3 étoiles ! la chambre spacieuse mais à rafraichir ! la poussière partout derrieère les meubles !!
Stayed 11 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
keine Informationen beim Check-In erhalten, die Lage direkt am Meer ist allerdings top
Stayed 1 night in Sep 2019

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cortesia, disponibilità e ottima cucina!
Stayed 1 night in Jul 2019

8/10 Good

Konrad, Bamberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blick aufs Meer. Kein direkter Strandzugang.
Parkplätze an der Strasse bzw beschränkte Anzahl ca 150 m entfernt.
Stayed 2 nights in Apr 2018

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Tonnara
Location incantevole, struttura curata e davvero bella ad un passo dal mare. Personale cortese e attento ai clienti... il ristorante è molto romantico e fanno un'ottima pizza. L'unica pecca era il materasso "a molle" orribilmente scomodo. Ci ritornerò e mi assicurerò che il materasso sia comodo.
Stayed 1 night in Jan 2018

10/10 Excellent

Delice, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erg mooi hotel, kamers met mooi uitzicht
Wij zijn van 13sep-23sep 2017 verbleven in Hotel Tonnara , vriendelijk personeel goed ontbijt met moi uitzicht en de kamers ook pracht zee uitzicht. Ik kan dit hotel zeker aanraden ook met zwembad heel fijn. Het station is op 10min loopafstand vanuit daar kun je naar de bekende plaatsen.
Stayed 10 nights in Sep 2017

6/10 Okay

egil

Disliked: Staff & service, property conditions & facilities
Improvements needed
Would not recomend this hotel.
Stayed 5 nights in Jul 2017

6/10 Okay

Kerstin

Liked: Cleanliness, staff & service
ist ok, ist aber offiziell kein 4-Stern Hotel!!
Wir dachten es ist ein 4-Stern Hotel, ist es nicht -> 3 Stern von 13-15:00 wird das Pool gesperrt von 15:00-20:00 bekommst du weder etwas zu essen oder trinken!! Die Zimmerbar wurde nie nachgefüllt, wir hatten zur Sicherheit noch Wasser im Auto. Es war ganz ok für diesen Preis, aber wer Ruhe sucht, ist hier falsch.
Stayed 3 nights in Jun 2017

10/10 Excellent

Giancarla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, seppure ancora da migliorare, ottimo!
Ottimo soggiorno dato dalla gentilezza/ascolto alle nostre esigenze, da parte del personale tutto in generale; soprattutto: dalla Responsabile/Direttrice Sig.ra Di Giussu; dalla Sig.ra Angela della Reception, come pure dai Sigg. Daniele e Antonino (Ninny) a cui vanno i nostri sentiti ringraziamenti. La struttura, seppure va migliorata nella pulizia e ordine dei corridoi e luoghi comuni, merita ben 4 (quattro) stelle. Le tre attuali, sono poche!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Custo-benefício
Hotel numa praia muito bonita , café da manhã bom , não tem estacionamento para todos os hóspedes , restaurante bom. Vista do mar dos quartos . Hotel bem antigo e instalações antigas também . Se você está somente de passagem, como foi o meu caso, o hotel atende às necessidades.