Travelodge UK in Tower Hamlets

"The location is fantastic. We walked to The Underground in seven minutes. Our view of Tower Bridge was legendary. We did have a bathtub and we were happy about that. Our twin beds were both very comfortable. TV and WiFi worked well. It was quiet. We had a little space heater in our room and that worked well and kept us very warm. Concierge was very helpful and kind. Taxi rank outside made getting away very easy when we were in a rush. This hotel is not new, but it was in good condition and comfortable."

"Rooms are a bit small, but staff and environment is great. We were able to drop off our luggage early in the morning even though check in was at 3pm. Check in and check out was quick and straightforward. "

"TL;DR: My third stay here, and the last. The room was filthy, the bathroom smelled of sewage, and the bedding smelled of urine. The front desk promised to fix it but did nothing until the next day. Avoid. The Full Review: I have stayed at Leman Locke London three times, but the decline in standards is shocking. This room was not "move-in ready" by any definition: • Sanitation: The bathroom had a foul sewer smell when closed, which actually imprinted onto the towels. The blanket and pillows smelled of urine. • Cleanliness: I found stray hairs and cookie crumbs on the floor upon arrival. • Missing Essentials: No bath towels (only one mid-size and a mat), no hand soap (dispenser was empty), and zero kitchen supplies like dish soap or sponges. The Service Failure: The worst part was the staff's response. I reported these issues immediately and was promised a cleaning that same day. That promise was ignored. I was left in a filthy, foul-smelling room until the day after my arrival. The front desk was inadequate and indifferent."

"There was no coffee supplied in our room from day 1. I asked each day for both the tea, coffee and milk to be replenished. The milk was restocked on my first request, but no coffee. I requested coffee again, plus extra milk, but neither were restocked. This was the only thing that let this property down"

"Steph was extremely helpful on check in but all staff fabulous we love to stay here ! Will be back "

"Excellent hotel with friendly staff."

"good location for docklands and o2. Rooms on small side and can be noisy when guests return as walls thin"

"Helpful staff, quiet loxation. Clean room well appointed facilities including kitchen. Comfortable bed. "

"great hotel ideal location and great location"