Luxury Hotels & Resorts in Toucheng from NZ$84

"Follow-up to my Check In Review: Room Safe failed to open the first early morning because the battery cover located inside safe (taped on) came loose and lost power to display and to operate. Morning hotel staff and security showed little interest and competence in opening the safe. Out of frustration and many attempts to open it, the display returned and I was able to open the safe. The Hotel Manager sought me out the evening of the following day and had the room safe replaced. The bidet wash functions didn't seem to work; by trial we found that if you use seat covers, it could block and disable occupancy sensor on the unit. Room seemed tired. "

"The breakfast is simple, generally below the quality of average hotels in Taipei."

"Great location and guest requests are met with immediate action."

"Outstanding customer service. Staff is very polite and helpful. Hotel is very convenient for stay in Taipei, everything is walking distance. Would differently recommend staying here."

"Enjoyed my stay at the hotel staffs are friendly, clean and very easy access to the MRT station. "

"Clean, comfortable room. Lovely bathroom. Quiet, despite being very conveniently located next to main roads. Friendly, helpful staff. Will stay again!"

"火車鐵道博物館和文創市集都很近，參加活動非常方便，房間可以直接看到101，view很棒。"

"Poor communication, but they do try but they need to be more professional attitude towards to the customer. A couple days okay to stay. But better not asking specific question or request. And do not feel bad if they don’t reply or cut off, they just don’t understand what you saying Interesting, after couple staying hotel…. I think here is like a standard; I’m not so used to it but I won’t visit again"

"We stay at the Howard Plaza every year we visit Taiwan. Convenient location, friendly staff, and comfortable room. Hotel does show a tad of age but it was being renovated during our last stay. Definitely looking forward to staying there again our next trip."