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"We arrived before the check-in time. The staff was very nice and friendly. He introduced the surrounding sightseeing spots to us and let us know there was a common coffee area that we could take a rest before going out. The lobby was bright and spacious. Gave a very good first impression. We came back at night on first day and the luggages were already in the room. So grateful that they upgraded our room to one with balcony and can see the train station. The bed was very huge and comfy. Bathrobes were well pressed with good quality. Really impressed with all the details of the hotel. There was an onsen in the hotel which we enjoyed a lot. We went to have breakfast in the morning and impressed again by the semi-buffet. There were breakfast set of different style like taiwanese, japanese, rice in seafood soup and eggs breakfast set. All look delicious and we had difficulty choosing which one to have. And there were salad, fruits, cold dishes, bread selection in buffet area. All the staff from front desk to restaurant are polite and courteous. Even the guard at carpark and main entrance would greet you with warm gesture. Thank you for the hospitality. We love this hotel so much and the visit to this hotel truely added a great highlight to this trip in Yilan. Also good value for money."

"Excellent services. All staff is extremely helpful!"

"nA "

"We stayed at the Mu before. The hotel was the same as we remembered it. "

"Clean room, decent breakfast, generous supplies, staff so welcoming & friendly, offered a room upgrade was very heartwarming, for sure will return."

"Good"

"The accommodation is accessible via the public bus to Wulai. The walk to Wulai old street is about 15 min but you can also take the public bus to Wulai old street. There is a small stretch of area about 5 min away where there are food available. The staff is friendly and helpful and bring our luggage to the room. Breakfast is bento style, mainly Chinese but bread is available as well. If you are looking for a stay in Wulai, this place is highly recommended. "

"Room was clean and spacious. Staffs were friendly. "

"Room was clean, staffs were very helpful and friendly! We had a designated garbage which was very nice. A/C was functioning well. Breakfast was included. Overall, great experience."