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"The property was clean, staff was helpful and my overall stay was good as expected. "

"Booked this hotel thru Expedia and got a very good price. It is just around the corner from the Hartford train and bus stations so it's wonderfully convenient. Just a few issues - First, the front door on Asylum Street is locked, with no sign to tell folks to walk around to the side entrance. Second - when we opened the door to our room, we found that IT HAD NOT BEEN CLEANED after the previous guests checked out - bed not made, used towels all over the bathroom (!) The clerk apologized and gave us another room - mistakes are made, but this was so dumb! Third - the bathroom faucets had crud on them (not just tarnish, but some gunk that could have been scrubbed off). Fourth - nice breakfast room, but no packets of half & half for coffee, only those flavored Coffee Mate thingies; there was 2% milk in the fridge for cereal, but this was almost gone; instead of scrambled eggs they had these rubbery egg disks. Despite my 3-star rating, I would still stay at the Capitol because of the convenient location."

"Very friendly staff and clean property "

"I was pretty surprised at how clean, walkable and nice west Hartford was. Easy to find a spot for dinner nearby. The hotel and staff are great. It’s more expensive but this is a case of getting what I paid for. I have zero complaints about my stay"

"Very good place thank you"

"The rooms weren’t dirty, they were worn, old. I liked the setup. We had to be moved from our first room because the tv didn’t work. I would stay again but for a weekend tops. I have a bit of OCD so next time I would bring my own cleaning supplies and sheets. All in all the hotel was ok, the staff was nice and the residents were friendly. "

"Parking lot filthy dirty, alcohol bottles, trash all over. Upon arrival I see 2 guys climbing out window from their room. Back door is never locked, area around it also filthy including hallway inside. NOT at all pet friendly, no where to walk dog All night long people yelling, fighting, etc front desk does nothing. Room (bed area) clean, tub so disgusting I wouldn't go in it."

"Check in took forever at 3am even though we reached out at 7pm to pre-key and inform of late check in, maintenance was poor, yellow stains, rotten wood, smelled like sewage and must. Awful."

"Very nice and affordable in a high price area"