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"Great hotel, small rooms but service was excellent "

"Couldn’t recommend Bush hotel enough! From the minute I booked to leaving the staff have been amazing! I used the venue the night before my wedding and had hair and makeup arrive early, the staff were so friendly and made sure we had everything we needed to start getting ready! Will definitely be back! "

"I stayed at this hotel many times over the course of a month while working in the area, and it quickly became a comfortable “home away from home”. Each visit was consistently positive and stress-free. The hotel itself is clean, comfortable, and well maintained. My room was always tidy on arrival, with everything I needed for a straightforward stay. After long working days, it was a calm and reliable place to return to. The food was also very good—consistently tasty and well prepared. I can’t comment on breakfast as I never had it, so I can’t fairly review that part. What really stood out, though, was the staff. Every interaction over the month was friendly, welcoming, and genuinely relaxed. They always made time to help and made the experience feel personal rather than routine. One moment that stuck with me was when I reported a faulty hair dryer. Instead of simply replacing it, the staff member joked and asked if I actually needed one, given that I’ve got very little hair. It was light-hearted and good-natured, and it really reflected the team’s easy-going personality. Overall, the consistency of service made a big difference during a busy work period. I always felt looked after without being over-fussed, and that balance was perfect for me. I’d happily stay here again when working in the area. A comfortable, reliable hotel with genuinely friendly staff who make the stay memorable."

"Shops very close, clean room although very dated"

"baty tub is awesome. Just make sure you get a room with transparent windows"

"Bit better communication between reception and bar staff, wanted a bucket of ice reception told me to go to the bar and the bar staff said I could only have it if I brought a bottle of Prosecco. "

"Welcoming staff, room of a high standard and spa facilities very good. Excellent value stay, this was my second visit and I will come again. "

"The room we stayed in was very close to the reception.We could hear people talking loudly which disturbed our sleep in more than one occasion.A sound proof door should be there between reception and the ground rooms to minimise or eliminate the sound.We also found dump in the bedroom walls, towards the main window and the bed sheets had holes on it."

"Well situated in the centre of Arundel. Room was fine, with a comfortable bed. Excellent dinner and friendly staff. Hotel is in a very old building, parts of which are showing their age. Good value for an overnight stay and would use it again."