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We were marooned in the Kames Hotel when excessive rain, flooding and landslides closed all the roads out. We could not manage to get to the wedding we had come to attend (neither could the celebrant, hairdresser, makeup artiste..) but we sat in all our finery with glass in hand beside a roaring log fire in the guest sitting room and thoroughly enjoyed the Google Meet wedding of the year !
Great food, company and staff who did all they could to make our stay comfortable.
Its a realy nice hotel just a few little things let it down, breakfast was ok but could be better.
The hotel looked to have a staff shortage and they seemed to be a bit stretched, the evening meals were very good.
The staff forgot to make the bed one day but i suppose that is down to lack of staff. The shower in our room was nearly impossible to use it was either scalding hot or freezing cold nothing in between. The staff were very friendly which made the few problems easier to overlook.
Lovely setting overlooking the sea and the Isle of Bute. Nice bar and friendly staff. Although we knew our room was a 'small', we weren't prepared for the fact that there was a cam ceiling and we could scarcely stand up on it. Suffered a few bumped heads🤕
Hotel very clean, lovely decor, staff very friendly, however our room wasn’t the best with sloped ceiling, also shower tube didn’t hang up so bit awkward trying to use bath & wash hair! Breakfast was ok, can’t comment on Evening meals as we didn’t eat in.
Awesome, friendly staff and beautiful town. Heated bathroom floor was a really nice touch. Bedding did not look very clean though, and no body soap was provided, but the rest of the experience overshadowed this for me.
Beautiful hotel and idyllic location .
A few minor maintenance and housekeeping issues could be improved to bring this hotel the high credit rating it deserves.
The staff were friendly and helpful and our stay was most enjoyable.
William
Stayed 1 night in Nov 2021
6/10 Okay
Verified traveller
4 Nov 2021
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great place
It was OK, food was great but expensive.
Well everything was extremely overpriced, and it was very warm, like the heating was on constantly.
Lovely location, friendly staff, nice peaceful stay. Generous portions of tasty food for evening meal. Only downside is loud background music at breakfast which detracts significantly from the relaxed atmosphere- it’s unclear why this has to be on
Kames hotel is a great place with a relaxed and comfortable feel and good quality, locally sourced food and drink. The setting and views are the stand-out features and the the hotel is perfect for such a serene and beautiful spot alongside the Kyles of Bute.
Amazing location and great hotel. Room was very new and hotel had fresh decor throughout will definitely be back. Big thank you to Irene and her husband.
On-site parking would have made the place perfect. There is no lift, so mobility/accessibility is not ideal. Allowing for those things, we loved this place, and would be happy to recommend to others, and return ourselves.
We have stayed at this hotel many times. It is in a gorgeous location but our weekend away was not great. The hotel is being refurbished (a rug doctor machine was left outside our room) and the bedroom was freezing.... it was so cold we struggled to sleep. We paid £140 for one night (that included £10 for our dog). When we explained how cold it was the next morning, a man did ask 'why did you not tell us?'. There are no phones in the room so we would have had to go down stairs and ring a bell to wake someone up. This did not sound appealing. As it was off season, work being done on the hotel and the temp of the room it did not feel worth it. It has put us off returning.