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"Room by the street. Very loud music from passing cars at all hours of the night. "

"Hotel was very clean and charming. Location is great. It was a rainy day. There were leaks in the lobby area by the wheelchair ramp and also in the hallway to our room. There was a wedding at the hotel. We were assigned a room above the activity saloon and it was very very noisy. Staff were not helpful with this. We had little rest due to the loud music. Tv channels selection was limited and there was no option to use streaming apps because the provided remote won’t support them. There ir no coffee maker, refrigerator much less microwave in the room. Bare essentials. "

"The room was an excellent condition, super clean. The breakfast was excellent. The staff were great. I do not have anything wrong to say. I highly recommend this hotel. "

"Mejoras al hotel "

"Air conditioning worked well, room was very clean. Common area was nice. No hot water but i don't think that is the fault of the host. "

"Excelente lugar y la vista hermosa. "

"Great location. "

"So good but so much room to improve It is a tough drive to get there and leave but so worth it. On check in with hotels.com prepaid all fees included was told my card would be charged resort fee. Later dinner charged service fee Feels like property just trying to get every last cent out of guests It is not a cheap property, just raise prices if necessary Waitress at dinner nice but poorly trained Not her fault. Large salad simply not good Mafongo shrimp mediocre at best Beer and wine good,dessert good Would be nice to have more than wall hooks to hang clothes. Would be nice to have the bar open during day. The included breakfast was spectacular. Most special part of visit. Mountains are gorgeous and sound of waterfall and wildlife unique and wonderful We were rained on a lot and did not care It was.just part of experience Could have used more help with luggage from parking lot Steep tall steps. Overall, very special but spoiled by greedy fees and not great dinner "

"Not how it looks in the pictures. Furniture, bathroom needs to be updated. "