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Reviews of Super 8 by Wyndham Thunder Bay

2 out of 5
Super 8 by Wyndham Thunder Bay
439 Memorial Ave, Lakehead Expwy To Harbour Expr, Thunder Bay, ON

Reviews

7.6

Good

Rating 10 - Excellent. 318 out of 1001 reviews" "
Rating 8 - Good. 364 out of 1001 reviews" "
Rating 6 - Okay. 155 out of 1001 reviews" "
Rating 4 - Poor. 86 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Brian, nanaimo

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Brkfst ok but room sub par compared to other super 8 ie Winnipeg last stay - very tired.
Stayed 1 night in May 2024

2/10 Terrible

Cody

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is black mold all over the shower and curtain. The beds all had stains. We booked a suite as we had 6 ppl, they gave us 4 pillows and one set of towels (1 bath towel, 1 hand towel, 1 facecloth) facility says pet friendly but when you get there they say they aren’t so it’s a fight.
Stayed 1 night in May 2024

8/10 Good

Dennis

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Ryan Henri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pretty decent stay.
Stayed 1 night in May 2024

10/10 Excellent

Rebecca

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that our dog friendly room had two doors, one to the outside and one to the inside hall. The gentleman checking me in was very informative about the area and gave us many touring suggestions. He went out of his way. The breakfast was very acceptable.
Stayed 1 night in May 2024

8/10 Good

Laureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Neema

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay overall….
Stayed 1 night in May 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in May 2024

8/10 Good

Christopher

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Our Room was conveniently on the ground level. It was clean and comfortable. There wasn't a lot of choices to park with a cargo trailer. It was downtown Thunder Bay and a lot of shady people were hanging out front
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Check in was great. Extremely helpful and informative.
Stayed 1 night in May 2024

8/10 Good

Alan

Stayed 2 nights in Apr 2024

8/10 Good

justin

Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice area nice staff
Stayed 1 night in Apr 2024

4/10 Poor

karin

Stayed 1 night in Apr 2024

6/10 Okay

Yash

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff member at front isn't well in welcoming specially in evening time.. I arrived and someone came at Front desk after 20 minutes. No signage for "will be back soon" or any other help. Even the guy came and didn't welcome us in a professional way.. While checkout at early morning 4:00 am the girl was better in customer service than the evening guy..
Stayed 1 night in Apr 2024

10/10 Excellent

Ed

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling across Canada and staying one night in Thunder Bay which is one of most expensive cities for accommodations on our route. The Super 8 is a good value relative to the local accommodation market. The rooms are spacious and maintained well. A microwave would be beneficial.
Stayed 1 night in Apr 2024

2/10 Terrible

Shawna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Food left in room from previous clients stunk terribly. Bathroom sink didn’t drain had bugs Intoxicated people in the building out fromt all night. I have stayed here plenty of times, it used to be lovely. Now it’s an absolute dive!! The evening staff could care less.
Stayed 1 night in Apr 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Daman

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Adriana, Canmore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Cindy

Travelled with pets, Travelled with partner
Disliked: Amenities
Just an average motel. Was a bit noisy in the night once the bar crowd returned.
Stayed 1 night in Apr 2024

8/10 Good

Lyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems.
Stayed 1 night in Apr 2024

10/10 Excellent

Cassandra

Stayed 2 nights in Mar 2024

6/10 Okay

Riya

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

R

Liked: Cleanliness, staff & service, amenities
Older and needs a bit of work but large room and adequate. Noise from outside and hallway carry into room.
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Stayed 1 night in Mar 2024

10/10 Excellent

Ina

Stayed 7 nights in Mar 2024

10/10 Excellent

Liza

Liked: Cleanliness, property conditions & facilities
Right in the middle of the city
Stayed 1 night in Mar 2024

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Sherrilee

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Rab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s safe and good for the money
Stayed 1 night in Feb 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Vinitkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so good about this hotel .
Stayed 1 night in Jan 2024

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

France

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kirsten

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Edgar

Stayed 7 nights in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location

8/10 Good

Melanie

Stayed 1 night in Dec 2023

8/10 Good

Mavely

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Staff & service, amenities
Stayed 1 night in Dec 2023

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a garbage hotel and a surprise given that Super 8 hotels are usually pretty good. The clerks on duty tried to scam me into paying again for my hotel room but backed off when shown proof of purchase having already been made. Clerks forgot to warn and there was no Caution sign on the room door warning of a 6 inch drop off on the other side of the door resulting in me stumbling and falling into a rough stucco wall an injuring myself. Breakfast was almost non existent and what there was looked like one would be risking food poisoning if one ate anything. This had to be one of the worst hotels I have ever stayed in.
Stayed 1 night in Dec 2023

6/10 Okay

Valerie

Stayed 1 night in Nov 2023

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bowling
Stayed 2 nights in Dec 2023

8/10 Good

Shawn

Liked: Cleanliness
Disliked: Property conditions & facilities
Water leaked from the bath tub above
Stayed 2 nights in Nov 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Old but ok over priced for what you get.
Stayed 2 nights in Nov 2023

4/10 Poor

Stephan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Nancy

Disliked: Staff & service, amenities, property conditions & facilities
Random people loitering in parking lot. That, and the man checking in ahead of me, caused me to become extremely anxious. I expressed my concerns to the check-in attendant and was assured that the motel and surrounding area were safe. Went up the stairs to my room (no elevator) and started reaching out to locals about where I was and, without exception, they all confirmed my concern for my safety, especially with my plans to walk to and from local businesses and the theater. Left the motel as soon as I could find a ride, after being informed that I would not be receiving a refund for either night of my reservation. I will be escalating this with corporate after I return home.
Stayed 2 nights in Nov 2023

8/10 Good

Mohammed

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my 3rd stay, it was perfect every time, but this one it was noisy. I woke up twice because of loud voices in the hallway at 1:30 and 4 am Hope it's just a coincidence and it ll be quite next time
Stayed 1 night in Nov 2023

10/10 Excellent

Ed

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most accommodations in Thunder Bay seem overpriced compared to the rest of Ontario. The Super 8 is a good value compared to other accommodations in this market. We have stayed here previously and would likely again. The breakfast which is included has many choices. The pet friendly rooms are ideal for us when travelling with our pet.
Stayed 1 night in Nov 2023
Response from Tyler Jeffries on 21 Nov 2023
Thank you for the positive feedback. We are glad you enjoyed your stay.Have a Super Day!