The Mall Road Hotels, Dehradun

"Experienced was worst than ever I have used Expedia so many times and this was my worst experience I ever had even on Expedia account it says parking available but when we reached there nothing is available and even property manager says he is not responsible for Expedia for anything even at the moment at busy asked me to cancel the reservation so I am just going apply for refund. But will never ever recommend someone to stay here even it’s not about parking even the locks on doors even in the washroom lock is not available and even at the main door even kitchen is super dirty and even nothing is clean at all as shown in pictures."

"This is a lovely property with nice scenic settings. Rooms are quite clean and well kept. The staff are kind and courteous and near to all attractions. I will highly recommend this"

"Very good spacious room. Helpful staff in all areas. "

"Very elegant well maintained hotel with excellent staff and an excellent general manager. We were troubled by cramped bathroom, lack of a power socket in the bathroom, a lack of any clothes storage. There is not a single chest of drawer. There was no explanation of which power switch does what. Too many staff members but not enough information. "

"The room was clean had a great view and the staff was great… No hot tub available "

"It's not like what Marriott property are , its like normal hotels in mussoorie. Nothing special , there breakfast and dinning area is also small , very less variety in breakfast , staff is very slow Food is ok ok "

"Good for families, free pick up and drop to mall road available, clean modern rooms"

"Property was not matching as per expectations and like other tree of life property. There was no refrigerator in room even after multiple requests that too for mountain side expensive room. Old tv, no toiletries on room cleaning, breakfast was not upto the mark even we didn't have a breakfast coz of sime tiff with staff members. Hospitality needs to be improved and property needs some real upgrades."

"Clean room , warm staff, excellent food "