Belmond in The Carolinas

"The rooms all face the beach/ocean which is really nice. It was kind of disappointing that all you got in the bathroom to shower with was a small thin bar of soap and a small bottle of hair soap. One of the lamps shades had visible rust on it from the wire frame being rusty which was weird. Amenities could’ve been better as the outdoor pools and one of the lazy rivers was closed and under construction. Hotel bar/restaurant had really goofy hours. Game room was so so and didn’t actually pay out tickets and redemption counter looked empty with no prizes at all. Guess all this could be because I went during the “offseason” possibly? Nevertheless, it was an alright stay but could be much better."

"Very helpful"

"The room was great for the trip. Did see a dead bug behind the dresser but thank God there wasn’t anything else."

"The room smelled bad and a cockroach appeared."

"staff was very friendly, Expedia listing parking , but staff said they lost their contract and was trying to update Expedia, lucky the lot across the street had a spot open. Breakfast was good, gym was nice. "

"Newer hotel, pretty nice but basic. No bar."

"The staff was pleasant, but unfortunately the bathroom was not cleaned thoroughly. The bathtub had hair left from a previous guest, and the towels did not appear fresh. I hope management can address housekeeping to improve future guests’ experiences."

"Our suite overlooked the ocean and it was perfect. The beds were super comfortable and the room was very clean."

"The property itself was nice. Clean room and great amenities. We had a problem with the room next door. The couple were screaming and threatening violence to each other into the early morning hours of our first night. I called the front desk 4 times to send security up there. They only came once. When I called the last time to tell them it was happening again, the front desk person told me to call 911. When I spoke to management the next morning they advised there was nothing they could do if they didn’t hear it happening. The next night started the same way, with them screaming at each other around 10pm. I called the front desk again. Then they had security call me and he was very rude. Not happy with how they handled the situation. "