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"Staff was great but we wouldn't stay at this hotel again. The photos are misleading for the rooms and condition of the hotel. We had multiple rooms and some didn’t have a hair dyer inside, they don’t provide shampoo or conditioner only body gel. One rooms tv didn’t work and they don’t have anyone for house keeping. If you need anything you have to go to the front desk and ask for it, they won’t bring it to you. Distance to the beach is nice. "

"Not only was the bedding dirty, there blood on the wall from what looked like was a smashed very large bug, the dust was thick enough on the lights to write with your finger in, the carpet was never cleaned because we had to wipe feet after walking on it, and every time the AC turned on, urine smell blew from it. Luckily, aside from the room, the ocean made up for it. "

"Nice hotel, clean rooms, fast check-in "

"Overrated, overpriced, overhyped. Ridiculous. Absolutely NOT worth the money. Stay somewhere else."

"Overall, we did enjoy our stay and had a good time, especially for our first time at a resort. The staff was very kind and did their best, which we appreciated. However, we did run into a few issues. On day 3 of our stay, our room key suddenly stopped working, and we had to wait about 20 minutes outside for maintenance to come let us in. Once he arrived, we got into the room, but the interaction was uncomfortable. As my husband was walking in behind us, the maintenance tech put his hand on his chest to stop him without saying anything, which felt very disrespectful. That could have been handled with simple communication instead of physical contact. Later that evening, we used the hot tubs, but they were very dirty, which was disappointing. We also noticed the indoor pool was closed for 3 days during our stay. It also took a while to order food on the 4th floor due to limited staff, although the workers were extremely kind and even tried to help speed things up for us. I will say, when I reported the maintenance situation to the front desk, they handled it well. They apologized and offered us free breakfast or bowling. We chose bowling and had a great time. Overall, we made the best of our stay and had a good experience, but there are definitely areas that could be improved."

"Check-In was effortless, All staff was helpful and polite, indoor pool & water slide was the highlight. Rooms very clean. Would stay again! "

"Views were amazing, poolside staff were incredible (especially Noah and Logan!), kids Easter activities were thoughtful!"

"Amazing location and super luxe"

"Bathroom could have been cleaner but other than that was nice. "