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"The hotel staff was great, cleanliness was a 10, amenities were great. However i must point out that we went during the beginning of the month of May and there were no activities offered, i wish there was mountain biking or hiking activities offered. I ended up finding out that there were great trails literally next to the hotel. My wife and i went out for a hike and had a blast. We did a 5km walk through the woods in the mountain. I wish the hotel would advertise a little more the outdoor activities. Overall the experience was 8/10."

"Finding the right reception was challenging. We were there in a slow season so the 1 st 2 reception areas were closed. Actually most things were closed. At least it was very quiet. The menu options for the dinner were limited and not very good, but the breakfast was good. This is definitely a place for kids. As an adult couple, we wished we’d stayed elsewhere. "

"A small hotel but everything is there for a comfortable stay. No lift to second floor. Nice comfy lounge, good but not exceptional breakfast. 6 mins walk to centre of town. Staff very helpful and friendly."

"Wonderful breakfast buffet."

"A very convenient and well presented accommodation "

"A truly unique and memorable stay. The ice sculptures are stunning and create an incredible atmosphere, and it’s a great spot for seeing the aurora if conditions are right. Just note that half board dinner in the ice hotel requires an upgrade fee, and you’ll need a car or shuttle to get there as there’s no public transport. Definitely a one-of-a-kind experience."

"Very good breakfast and Irish bar is just across the road :)"

"In case if the room is for 4 people - it is important that the furniture is in a good condition, as in our case the sofa was so noisy during the night when somebody tried to turn."

"Great hotel for the value. Close to a lot of restaurants and downtown. The private room was super spacious and perfect for 4 people traveling together. "