Classic Double Room
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Reviews of Lilai inn-Taoyuan

3 out of 5
Lilai inn-Taoyuan
No. 25, Tianxiang 7th Street, Taoyuan District, Taoyuan City

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 97 reviews" "
Rating 8 - Good. 31 out of 97 reviews" "
Rating 6 - Okay. 24 out of 97 reviews" "
Rating 4 - Poor. 10 out of 97 reviews" "
Rating 2 - Terrible. 7 out of 97 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is really nice .
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
I was a bit throw off by this place because you enter your room through a garage and the garage does not close all the way. It stops closing about 10 inches off the ground. Every time you leave your room or your property, you have to ask the front desk to close the garage for you. They are nice about it so we did not feel too bad bothering them to do so. In the garage, there is a door that leads upstairs to another door that opens up to the door. Only that door locks. It is a pretty spacious room with great air conditioning. There was a tv, fridge, decent sized bed, large desk. It was not bad. It was not the cleanest place. There were a lot of interesting things in the room for couples who want a quick getaway if you know what I mean LOLZ. OR it was more locals who were road tripping hence the garage. The bathroom was huge. There was a giant hot tub there that is separate from the shower. Very spacious bathroom. The free breakfast here was not bad. There was a decent variety of food, but nothing too special. Very standard - porridge, breads, fruit, some meats, all Asian style. If they cleaned up a bit more, I might stay here again.
Stayed 1 night in Oct 2019

8/10 Good

Steffy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2017

8/10 Good

James, Seattle, WA

Liked: Staff & service, property conditions & facilities, room comfort
Spacious room and great breakfast
This hotel is quiet pleasing, just the facility is a little be outdated.
Stayed 1 night in Oct 2017

10/10 Excellent

Anthony, Gold Coast Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Layover
It was an overnight layover travelling from Los Angeles to Bangkok, not to far to travel from airport and comfortable bed with great breakfast. cost 500 Taiwan $ to and from airport.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect if you have your own car as there is a garage underneath your own room. Clean, large hotel room and bathroom. Great breakfast. If we fly through Taoyuan again, we will definitely stay here.

8/10 Good

Chi Ho

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

WENCHIH, Taiwan

Liked: Cleanliness, room comfort
Clean but not comfortable at night
Nice room! Clean but no so comfortable. The exit light just above the door irritates my eyes the whole night. I was not able to sleep well. I can not even put it off even though I have unplug it.

10/10 Excellent

ChinLe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨
Stayed 4 nights in May 2024

6/10 Okay

YiJing

Stayed 1 night in Feb 2024

10/10 Excellent

KUO PIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適之旅
櫃檯服務親切，早餐好吃乾淨，選擇多，服務人員親切
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

AKIKO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rih-Fong

Stayed 1 night in Oct 2023

10/10 Excellent

LI CHUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優質乾淨舒適
Stayed 1 night in Sep 2023

6/10 Okay

Po-hsun

Stayed 1 night in Sep 2023

8/10 Good

Jianyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

YICHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿體驗，推薦
空間大環境舒適、隔音效果佳、早餐好吃，離桃園機場15分鐘，下次若有需要會在選擇這裡，推推！
Stayed 1 night in Jul 2023

10/10 Excellent

lik wai

Stayed 1 night in Jun 2023

4/10 Poor

Aves

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體舒適整潔，周遭也很適合逛逛，下次還會考慮！
Stayed 2 nights in May 2023

2/10 Terrible

YI CHIA

Stayed 1 night in May 2023

2/10 Terrible

Nina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
看到外觀覺得很不錯，不過進房之後都是煙味，讓人非常不舒服，孩子也可能因為味道
Stayed 1 night in Mar 2023

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境整潔且完全沒有異味，裝潢設計風格很漂亮
Stayed 1 night in Jan 2023

8/10 Good

Erkki

Liked: Staff & service, amenities, property conditions & facilities
Ystävällinen palvelu.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
淋浴排水較慢，擔心水會淹上來，所以有時候要等一下才能繼續淋浴。除此之外，早餐也很不錯，整體還算滿意。
Stayed 1 night in Dec 2022

4/10 Poor

Chen yu

Stayed 1 night in Nov 2022

10/10 Excellent

Marsca

Stayed 1 night in Aug 2022

4/10 Poor

CHUNG-YU

Business traveller
Liked: Staff & service
Disliked: Room comfort
Don't like this hotel
要訂兩天中間不給續住、行李收出來、但是第二天入住還是給同一間房、很不方便。 煙味特重
Stayed 2 nights in May 2022

2/10 Terrible

Sheng Rou

Travelled with family
Liked: Cleanliness, room comfort
非家庭旅遊與好好休息的首選
比較晚check in沒有催促 房間煙味半夜很重夾雜在空調裡面真的很糟糕 對於氣味敏感鼻子敏感的旅客不適合 有提出換房服務但是兩點半了 後來要帶戴著口罩睡覺
Stayed 1 night in Feb 2022
Response from 經理 on 25 Feb 2022
親愛的賓客，您好: 謝謝您的評論與反饋。我們非常重視每位顧客的意見，針對您當天入住的體驗，我們內部了解當日情況也與您報告。 貴賓當日晚上約20點Check in，櫃檯於深夜2點左右接到您們反映覺得有菸味，當下電話先關心客人是否希望派人上去處理或是直接幫您們換房? 貴賓說請人員上去處理。5分鐘後，同仁進房除味消毒作業，過程中有對話詢問人員是否聞到菸味? 我們同仁回覆:沒有聞到菸味，我也沒有吸菸。若貴賓覺得還是不舒服，我們能再幫您換房，打擾了、晚安即離去。 最終，還是造成您的住宿體驗不愉快，深感抱歉! 當日貴賓退房，我們隨即房間停賣瞭解狀況並再次清消除味作業，再次謝謝您寶貴的意見，讓我們有機會提供更好的服務! 祝福您有美好的一天

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
不錯的選擇
冷氣運作的機器就在床頭的牆內，一陣一陣的運轉聲，有點大聲 房間很大很舒適，整體來說還是很棒的
Stayed 1 night in Aug 2021
Response from pei on 24 Aug 2021
(1)謝謝蒞臨!!里萊行旅 全新品牌，設備再升級，享受更放鬆! 期待您的再訪，讓我們有機會再次為您服務。

8/10 Good

Sheng-feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from pei on 24 Aug 2021
(1)謝謝蒞臨!!里萊行旅 全新品牌，設備再升級，享受更放鬆! 期待您的再訪，讓我們有機會再次為您服務。

10/10 Excellent

Chin chleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說便宜cp值高，只可惜不能避免有煙味，其他方面都不錯。
Stayed 1 night in Jul 2021

8/10 Good

Yi chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

tsung-hsien

Business traveller
煙味太重會導致我不想再去
無法接受一進去煙味太重，沒有免洗拖鞋不方便；其餘還可以！
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2020

2/10 Terrible

Su ping

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Ming Feng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價位合理，床很舒服
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
爛
清潔不確實床上一堆毛髮
Stayed 1 night in Jun 2020

10/10 Excellent

Chih Yin

Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
普通
房間有煙味 冷氣不太給力 整天算乾淨 隔音很好 早餐不錯
Stayed 1 night in Jun 2020

8/10 Good

Shihyun

Stayed 1 night in May 2020

8/10 Good

Hsiaoning

Liked: Cleanliness, staff & service
還可以喔！
服務非常好，早餐很好吃，唯獨房間真的該維護一下，但是價錢便宜，尚可接受~~~
Stayed 1 night in Apr 2020

4/10 Poor

Huili

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

CHUN YU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Shu chun

Stayed 1 night in Dec 2019

6/10 Okay

hsinyi

Liked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

YI-CHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019