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"Room assigned turn out not matching as on the reservation. Rooms are too small, there are not enough space freely to move around."

"Staff was kind but facilities so old that even light off in the night impossible. Door locking was some time out of order that dangerous. I do not recommend this hotel."

"The room was large and the staff were kind. There are no shops nearby, but it's quiet."

"Very friendly staff and great customer and plus clean rooms I enjoyed my stayed with my wife and many places to visit around the Sapaly Lao Cai city hotel I appreciate the manger and the staff talking with us with everything we need and accommodations I’m very impressed by the service and hospitality thank you again so much I appreciate for our visit in Lao Cai city and the hotel Sapaly "

"Mr Kim was so nice as was all the staff at the hotel. He arranged a driver to take us to Bac Ha market and the surrounding area for a full day trip."

"Lovely modern place with a kind staff. Room is compact and comfortable. "

"Lovely place in the outskirts of Sapa. Large rooms, clean and quiet. Will stay here again. "

"JK was an amazing stay near Sapa. Located at the village entrance, it is close enough to everything all the while being secluded enough to be quiet and relaxing at night. The rooms are absolutely charming and spotless. The staff was incredibly friendly and helpful, and shared a lot of information about the town and activities. Would definately stay here again!"

"Don’t know much about this property because we were just there for a night stay."

"Amazing staff that took good care of us! "

"Staff was very helpful in giving suggestions for itinerary and connecting us with drivers for several stops. "

"Great staff convenient location close to everything "

"Wish to have breakfast options"

"Great value stay"

"Great staff, lovely service and breakfast. Beds were the best I’ve slept in. VERY clean. And very comfortable I would definitely recommend "

"日本語を話せる女性が一人います。みんなとても親切です。大きなホテルで７０人くらいの結婚式をしていました。清潔です。熱いお湯も出るし、水圧も申し分ないです。ハノイ、空港などへ行くバスをホテルまで呼んでくれます。朝食はビュッフェで、中華、洋食、いろんな種類のものを食べられます。道の向かいにドンキホーテのようなスーパーがあります。駅、国境、祠、歩いて行けます。Thank You!! "

"We stayed for two nights at Sapa Pine Hill and the staff is great! The room is clean and all the stores, restaurants, and transportation are all in walkable distance. Would definitely recommend for anyone who comes to Sapa and stay at Pine Hill Ecolodge. "

"Love the view"