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"Good Onsen location"

"A Very comfortable stay with great staff"

"Super friendly staff that helped in every occasion, rooms were so nice, all the onsens were great quality. This is truly amazing place where you can relax and enjoy. "

"温泉とても気持ちよかったです！ 食事は地元の名産品などこだわりを感じられました。スタッフの皆さんも優しくて、居心地の良い1泊2日でした。 "

"Very good"

"What a beautiful location and wonderful hotel."

"Fantastic hotel with nice staff however, the dinners and breakfast aren't very friendly to those who have seafood allergies."

"We had a very relaxing family holiday here. There were hardly any other guests when we stayed, and it was almost like having a private resort.The restaurant staff made us two lovely dinners and breakfasts, the first dinner was an intricate kaiseki spread, and the second was delicious grilled steak. Breakfast had plenty of options for both Japanese and Western style meals. The lounge area provided all the drinks and snacks and cup noodles we wanted, and we had a very nice walk around, and up into...

"客室もきれいで、スタッフの対応もよかったです。カラオケルームがもう少し多ければ良かった。"

"清潔な客室でとても快適に過ごせました。屋外ドックランは、ウッドチップ敷きで足が汚れにくく、楽しく走っていました◎玄関の足拭きタオルやうんちBOX等の備品も充実しており、飼い主目線の配慮が有り難かったです(^^)温泉や室内ドックランの利用時間が長く自分たちのペースで過ごせました。駐車場から茶臼岳や朝日岳?も見えて景色もいいです。車で10分弱の展望台から見た朝日もとても綺麗で清々しい気持ちになれました。"

"Great service by staff "

"Staff and food quality both are good"

" Excellent "

"Very clean facility with modern ammenities making my family stay memorable. "

"夕食を頼んで"

"朝、夕飯がとても美味しく量も豊富でした。スタッフの皆様も丁寧で感謝です。"

"I think very few gaijin go this far out. Some of the communication was difficult but the staff tried really hard and we enjoyed the stay Hard to navigate getting to and from major stations and it snowed one day at end of March Overall I’m glad we did it for the experience to be immersed in Japanese culture. "

"冷蔵庫が使えなかった。"

"We've spent Christmas holidays 🎄 eve with my family we've stayed for 2 nights and 3 days, we are so happy to stay in Rakuten Villa, we wish to stay again next vacation. "

"Beautiful hotel with friendly helpful and hospitable staff."