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"Welcome gift coupons are a great surprise. Good breakfast."

"混雑時期だったため少し割高ではありましたが、それでも十分にコストパフォーマンスの高い宿だと感じました。 景色がとても美しく、館内で楽しめる卓球・ビリヤード・ボードゲームなどのアクティビティも充実していて、滞在中は飽きません。温泉もとても気持ちよく、リラックスできました。 唯一気になった点は、売店の営業時間が早めに終わってしまうこと。周囲にはお店がほとんどないため、必要なものがある場合は事前に買っておいた方が安心です。 それでも総合的には、価格以上の満足感があり、とても良い宿だと思います。"

"Nice hotel Clean with public baths"

"ペットに優しいペンションでした、それに食事も良かったです。 来年も来ようと家族で相談してます。"

"部屋とても綺麗でした。設備も良く、フロントの対応がとても解りやすく親切でありがたかったです。"

"良かったです。"

" Excellent "

"Very helpful and friendly staff "

"Super friendly staff that helped in every occasion, rooms were so nice, all the onsens were great quality. This is truly amazing place where you can relax and enjoy. "

"Gorgeous place, great getaway for adults looking for something classy and quiet. Large, deep private bath in the room was great, food was stunning and open lounge bar is perfect for a nightcap by the fire."

"全てにつけ一流でした。"

"良かった点 ・食事(野菜)おいしい ・各所清潔 ・子供向け対応多い(喜ぶ) ・スタッフ親切 ・アメニティ品揃え多 ？？？な点 ・客室(トイレ)の音漏れ(遮音壁無い？) ・受付渋滞"

"We've spent Christmas holidays 🎄 eve with my family we've stayed for 2 nights and 3 days, we are so happy to stay in Rakuten Villa, we wish to stay again next vacation. "

"朝、夕飯がとても美味しく量も豊富でした。スタッフの皆様も丁寧で感謝です。"

"客室もきれいで、スタッフの対応もよかったです。カラオケルームがもう少し多ければ良かった。"

"We had a very relaxing family holiday here. There were hardly any other guests when we stayed, and it was almost like having a private resort.The restaurant staff made us two lovely dinners and breakfasts, the first dinner was an intricate kaiseki spread, and the second was delicious grilled steak. Breakfast had plenty of options for both Japanese and Western style meals. The lounge area provided all the drinks and snacks and cup noodles we wanted, and we had a very nice walk around, and up into...

"Very good place for family vocations "

"We had a really nice stay at this hotel. The food was excellent. Chef Oohira is very skilled-the food was surprisingly delicious and the presentation was beautiful. Really high quality ingredients. Also, the rooms were clean as they had just opened a few months ago (Oct 2018). Further, their shuttle service was a bit inconvenient since they only offer 2 times per day to the station but other than that it was an overall great stay here!"