No. 8 Changxing South Street, Jinyuan District, Taiyuan, Shanxi
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 7 out of 11 reviews" "
10 - Excellent
7
Rating 8 - Good. 3 out of 11 reviews" "
8 - Good
3
Rating 6 - Okay. 1 out of 11 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 11 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 11 reviews" "
2 - Terrible
0
9.4/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
9.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Verified traveller
2 Sept 2019
Verified traveller
Stayed 1 night in Aug 2019
Response from Catherine An on 12 Sept 2019
Dear guest, thank you for your recent stay at the InterContinental Taiyuan. Please know that your support and comments are extremely valuable to us, it motivates us to continue to strive for the best guest experiences. Thank you again for your compliments. We look forward to welcoming you back for another InterContinental Experience very soon.
The hotel is in a very good condition.
The location is good. Modern museums and shopping mall nearby.
Siu Yuet
Stayed 2 nights in Jul 2019
Response from Catherine An on 12 Sept 2019
Dear guest, thanks for your recent stay and giving us an opportunity to provide you a memorable visit. InterContinental Taiyuan is located at the heart of Taiyuan's Changfeng Business District where it overlooks the Fen River and enjoys a backdrop of quiet greenery. Nearby attractions include Shanxi International Convention and Exhibition Centre, Taiyuan Art Museum, Taiyuan Museum and Shanxi Grand Theatre. The hotel is situated along the city’s main downtown transportation corridor and is only 15.5 kilometres from Taiyuan Wusu International Airport and 10 kilometres from Taiyuan South Express Railway Station. We do hope to welcome you back soon.
Good “hardware”, so-so “software”, more room for improvement.
Verified traveller
Stayed 2 nights in Jul 2019
Response from Catherine An on 12 Sept 2019
Dear guest, thank you for your stay with us at InterContinental Taiyuan, and we're sorry that not satisfied you well. It's always our aim to make you a comfortable and enjoyable experience, so if there's anyting matters you, please always call our Guest Service Center and we'll serve you in time. Look forward your next coming for a fresh new journey here.
Newer hotel, no luggage help upon arrival. Front desk staff has limited English, but helpful if you speak Chinese. Modern and clean. Nice bathroom and comfortable bed.
Verified traveller
Stayed 1 night in May 2018
Response from Marketing and Communications Department on 5 Jun 2018
Dear guest, thank you for your recent stay at the InterContinental Taiyuan and taking time to share your kind comments on our staff service. It is by receiving candid feedback like yours, that we can make continuous improvements. In the meantime, we look forward to welcoming you back in the near future.
The location of this hotel is very good. However, I note that there are small shops/restaurants that not up to the standard of hotel are inside the hotel building facing a small lane just beside it.